EMA - Radio Console Maintenance - SM

The State of Illinois has awarded a competitive sealed bidding contract to Motorola Solutions Inc., located in Chicago, Illinois, through the Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS). The contract, effective July 1, 2026, through June 30, 2027, carries a total value of $80,416.80 and covers the provision of Mission Critical Communications (MCC) 7500 console hardware and associated maintenance services. The primary deliverable consists of 60 units of MCC7500 console systems without software maintenance at $1,180.28 per unit, which includes project management, onsite dispatch, technical support, network monitoring, Intelligent Reflecting and Routing (IRAR), SUS/RSUS functionality, and bundle discounts for monthly maintenance support.

The contract's secondary line item provides supplemental maintenance and dispatch services for MCC7500 and MCC7500e console systems supporting a five-operator position under a Managed Dispatch Response (MDR) arrangement at a cost of $9,600.00. The services encompass preventive maintenance, onsite support, technical assistance, and network monitoring capabilities. Billing is directed to the Illinois Emergency Management Agency Accounts Payable department, with funding sourced from Fiscal Year 2027 state appropriations under Account Code 001-58840-1900-0000-0000. The contract was procured through an Invitation for Bid process and represents a Basic Ordering Agreement renewal with Motorola Solutions for critical emergency management communications infrastructure support.