Over the phone Interpreting-Non-Spanish Over 50,001K per month and 2 more items

The Virginia Department for Aging and Rehabilitative Services has awarded an optional statewide contract to Propio LS LLC for telephonic interpretation services. The contract, designated PO05413344, became effective April 1, 2025, and concludes December 31, 2025. The cumulative contract value is $328. Services will be delivered to Teresa Fein and encompass three primary line items: non-Spanish over-the-phone interpreting services for volumes exceeding 50,001 minutes per month at $0.64 per average minute per call (54 units); Spanish-language over-the-phone interpreting services for volumes exceeding 50,001 minutes per month at $0.54 per average minute per call (532 units); and third-party connection fees at $0.15 per occurrence (47 units).

This optional statewide contract represents the Department for Aging and Rehabilitative Services' procurement of telephonic interpretation capacity to support its service delivery operations throughout Virginia. The contract structure indicates a measured approach to language access services, with Spanish-language interpretation comprising the majority of anticipated utilization. The optional statewide classification suggests this arrangement may be available for use by other authorized Virginia state agencies, thereby extending the benefit of the negotiated rates across multiple organizational entities within the Commonwealth.