Over the Phone Interpreting-Spanish_over 50,001 per month and 5 more items

The Virginia Department for the Deaf and Hard-of-Hearing has awarded an Optional Statewide Contract (PO05406347) to Propio LS LLC, effective April 1, 2025, through December 31, 2025. The contract encompasses over-the-phone interpreting services in Spanish and third-party connection fees, with deliverables directed to Rhonda Jeter. The contract is valued at seventeen dollars and represents services to be provided statewide across Virginia.

The awarded services include over-the-phone Spanish interpreting for high-volume call centers (exceeding 50,001 calls per month), with line items totaling 28 average minutes per call at a unit rate of $0.54 per minute, and 16 third-party connection fees at $0.15 per connection. These minimal charges appear to represent either an initial phase, pilot program, or nominal baseline pricing for an optional statewide contract vehicle that may be subject to expansion or modification during the contract period.