Over the Phone Interpreting-Spanish_over 50,001 per month and 4 more items

The Virginia Department of Health awarded an Optional Statewide Contract (PO05402430) to Propio LS LLC effective April 1, 2025, through December 31, 2025, with a total contract value of $477. The contract encompasses interpretation and connection services delivered to Tina Klaugh across multiple service categories, with performance occurring statewide throughout Virginia.

The contract deliverables consist of five distinct line items: third-party connection fees (204 units at $0.15 each); over-the-phone interpreting services in Spanish for high-volume usage exceeding 50,001 minutes monthly (283 average minutes per call at $0.54 per unit); over-the-phone interpreting services in non-Spanish languages for high-volume usage exceeding 50,001 minutes monthly (188 average minutes per call at $0.64 per unit); video remote interpreting services in non-Spanish languages (180 average minutes per call at $0.72 per unit); and video remote interpreting services in Spanish (62 average minutes per call at $0.72 per unit). These services support the Department of Health's multilingual communication and interpretation requirements across telephonic and video remote modalities.