Over the Phone Interpreting-Spanish_over 50,001 per month and 5 more items

Propio LS LLC has been awarded an Optional Statewide Contract by the Virginia Department of Health, effective April 1, 2025, through December 31, 2025. The cumulative contract value is $3,704.83. Services are to be delivered to Aaron Bradley and encompass a comprehensive suite of interpretation and connection services.

The contract scope includes six distinct service categories: third-party connection fees, over-the-phone interpreting services in both Spanish and non-Spanish languages for volumes exceeding 50,001 calls per month, and video remote interpreting services in Spanish, non-Spanish languages, and American Sign Language. Pricing ranges from $0.15 per connection to $1.39 per minute, with the majority of utilization concentrated in over-the-phone Spanish interpreting at 4,687 average minutes per call and over-the-phone non-Spanish interpreting at 996 average minutes per call, reflecting the interpretation services' significant demand within the Department of Health's operational requirements.