Sole Source -FY 26- OTI - Oracle CPI Collaboration Portal (Co-Pilot)

The Illinois Department of Commerce and Economic Opportunity (DCEO), specifically the Office of Trade and Investment (OTI), has awarded a sole source contract to CPI Solutions LLC for Oracle CX Maintenance Support services. The contract, valued at $90,000, covers a one-year period from September 15, 2025, to September 14, 2026, and will provide specialized software support and enhancement for the agency's Oracle Service Cloud and Oracle Intelligent Advisor platform.

Under the contract, CPI Solutions will deliver maintenance and strategic enhancements to their previously developed customized software, billing at a rate of $300 per hour for an estimated 300 hours of work. The services are designed to support DCEO's international trade mission applications, client management, and reimbursement processes. As the original developer of the system, CPI Solutions has been deemed the most economically feasible vendor for continued software support, with the work to be funded through State Appropriate Funds and focused on ongoing system updates and feature implementation.