Sole Economically Feasible Source- Integrated Eligibility System Vendor

Deloitte Consulting LLP was awarded a sole source procurement contract by the Illinois Department of Healthcare and Family Services (HFS) and the Department of Human Services (DHS) for Integrated Eligibility System (IES) Services. The contract, valued at $121.0 million, covers a one-year period from October 15, 2025, to October 14, 2026, and focuses on maintaining and operating a critical system that determines eligibility for key benefit programs including Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF).

The contract encompasses multiple task orders involving system maintenance, operations, security, and technology modernization, with service rates negotiated at $141.18 per hour and $21,774 per staff per month. The IES supports approximately 3 million Illinois residents and is strategically designed to ensure continued benefit delivery while the state completes a competitive procurement process. Notably, the contract is structured to leverage federal funding, which is expected to match 75-90% of the total costs, with potential annual federal matching funds estimated between $275-300 million. The sole source procurement is justified by the critical need to prevent disruption of essential social service benefits and maintain compliance with federal regulations.