27-ISVI WebCTRL System Maint SP w SS Cond

The State of Illinois Department of Human Services (IDHS), through the MIS444 - MIS contracting organization, awarded an Open Market Small Purchase contract to Environmental Control Solutions Inc. on July 1, 2026, for a one-year period ending June 30, 2027. The total contract value is $8,570.00. The primary deliverable consists of WebCTRL Software Maintenance services valued at $6,970.00, which includes two semi-annual inspections with reporting, software upgrades, and vendor support services over the 12-month performance period.

The contract includes an ancillary line item valued at $1,600.00 to cover service calls, repairs, and parts not included in the standard maintenance scope of work. This contingency funding is available on an as-needed basis and is not guaranteed to the vendor; repair services and other related work are capped at a rate of $172 per hour. The contractor must comply with the State of Illinois Information and Technology Standard Terms and Conditions (Version 26.1) with Department of Human Services provisions, as well as applicable cloud hosting security requirements including SOC 2 Type 2 audit compliance, encryption standards, and breach notification protocols within 24 hours to the state's Chief Information Security Officer.