SP - Release of Information -Patient Records - John J. Madden FY'27

VRC Companies LLC, doing business as VitalChart, has been awarded a contract by the State of Illinois Department of Mental Health (MENTHLTH444) to provide Release of Information processing services for patient records. The contract, designated as Open Market Small Purchase 27-444DHS-MENTH-P-98803, was awarded on July 1, 2026, with a contract value of $9,000.00 and a performance period extending through June 30, 2027. The services will be delivered on-site at the contracting organization's facility on a biweekly basis, with 26 scheduled pickups throughout the fiscal year.

Under this contract, VitalChart will process patient record disclosure requests by scanning paper charts, entering requests into the state's request tracking system to maintain an accounting of disclosures, and fulfilling delivery of records as requested by patients or authorized parties. The service delivery consists of 12 units at $750 per unit. The contract is governed by the State of Illinois Chief Procurement Office General Services Standard Terms and Conditions, which establish requirements for payment processing, record retention for three years (or five years if federal funds are involved), insurance coverage with minimum limits of $1,000,000 general commercial liability per occurrence, and compliance with applicable state and federal regulations including prevailing wage and equal opportunity requirements.