Technical support and maintenance of Teleserve Interactive Voice Response (IVR) AccessNet WinRIMS…
Active Open Market Small Purchase Illinois Awarded
- Contract number
- 27-427DES-INFOS-P-97906
- Awardee
- First Data Government Solutions, LP
- Contracting organization
- Information Services Bureau
- Contract amount
- $80,623
Award facts
- Completion date
- UNSPSC code
Award details come from bidbuy.illinois.gov. Updated .
About this award
The State of Illinois, through its Information Services Bureau, awarded an Open Market Small Purchase contract to First Data Government Solutions, LP on July 1, 2026, for technical support and maintenance services. The contract, designated 27-427DES-INFOS-P-97906, is valued at $80,622.64 and extends through June 30, 2027. The awarded services encompass technical support and maintenance of the Teleserve Interactive Voice Response (IVR) AccessNet WinRIMS software, a third-party solution utilized by the State.
Under this one-year contract, First Data Government Solutions, LP is responsible for providing comprehensive support and maintenance for the specified IVR software platform. The contract represents a straightforward service delivery arrangement structured as a single line item, with the full contract value of $80,622.64 allocated to this maintenance and support function. No cumulative value or multi-year pricing structure is indicated in the award documentation.
Line items
| Item | Total |
|---|---|
| Technical support and maintenance of Teleserve Interactive Voice Response (IVR) AccessNet WinRIMS software | $80,622.64 |
Quick answers
Who was awarded contract 27-427DES-INFOS-P-97906?
Contract 27-427DES-INFOS-P-97906 was awarded to First Data Government Solutions, LP by Information Services Bureau in Illinois on July 1, 2026.
How much is contract 27-427DES-INFOS-P-97906 worth?
Its contract amount is $80,623.
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