ZOHO Helpdesk renewal
Ended Open Market Small Purchase Illinois Awarded
- Contract number
- 26-601BHE-BHE60-P-84554
- Awardee
- Zoho Corporation
- Contracting organization
- BHE601 - Board of Higher Education
- Contract amount
- $6,982
Award facts
- Completion date
- UNSPSC codes
- 43232700 Network applications software
- 43232800 Network management software
- 43232911 Network connectivity terminal emulation software
- 43233203 Network security or virtual private network VPN management software
- 43233205 Transaction security and virus protection software
- 43232906 Multiplexer software
- 81162203 Cloud firewalls as a service
- 43232900 Networking software
- 43233400 Utility and device driver software
- 43232801 Network monitoring software
Show all 22
- 43232803 Optical network management software
- 43233002 Network operation system software
- 43233004 Operating system software
- 43233204 Network security and virtual private network VPN equipment software
- 43233206 Cloud-based protection or security software
- 43233503 Network conferencing software
- 43233000 Operating environment software
- 43232701 Application server software
- 43232905 LAN software
- 43232907 Storage networking software
- 43233401 Compact disc CD server software
- 43232802 Network operating system enhancement software
Award details come from bidbuy.illinois.gov. Updated .
About this award
The State of Illinois Board of Higher Education (BHE601) awarded a small purchase contract to Zoho Corporation for ManageEngine Service Desk Plus Professional Edition software. The contract, valued at $6,982.00, covers a perpetual single installation license and annual maintenance and support for 10 technicians managing 500 nodes. The award was executed on September 4, 2025, with a performance period extending through September 3, 2026.
The contract comprises two primary line items: a perpetual software license priced at $5,818.00 after discounts, and an Annual Maintenance and Support (AMS) fee of $1,164.00. The software provides service desk management capabilities, with the licensing model allowing a single installation across the specified technical infrastructure. The procurement follows the State of Illinois Department of Innovation and Technology's standard information technology terms and conditions, which mandate specific compliance, security, and operational requirements for technology vendor agreements.
Line items
| Item | Total |
|---|---|
| ZoHo Corp Manage Engine Service Desk Plus Professional Edition-Perpetual Model-Single Installation License fee | — |
| ZoHo Manage Engine Service Desk Plus Professional Edition-AMS Model-Annual Maintenance and Support Fee | — |
Files
| File | Type | Posted |
|---|---|---|
| Quote-2025_Perpetual_ManageEngine.pdf | ||
| it-standard-terms-and-conditions-v-25-4.pdf |
Quick answers
Who was awarded contract 26-601BHE-BHE60-P-84554?
Contract 26-601BHE-BHE60-P-84554 was awarded to Zoho Corporation by BHE601 - Board of Higher Education in Illinois on September 4, 2025.
How much is contract 26-601BHE-BHE60-P-84554 worth?
Its contract amount is $6,982.
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