FY26-5 Live Caption Services for all hearing and open meetings

Aberdeen Captioning, Inc. has been awarded a three-year Open Market Small Purchase contract by the Illinois Commerce Commission (ICC) located in Springfield, Illinois, with a total contract value of $35,720.00. The contract, identified as 26-524ICC-ICCSP-P-84626, will run from August 18, 2025, to August 17, 2028, and focuses on providing real-time captioning services for the ICC's open meetings broadcast via WebEx.

The contract includes four line items covering three years of service, with specific requirements for real-time captioning. The vendor will use Stream text URL or as directed by the agency, and is required to provide electronic transcripts in XML format and plain text transcripts upon request, at no additional cost to the client. The captioning services will be charged per hour with a half-hour minimum, and a rush option is available for scheduling windows less than 48 hours. Notably, the contract explicitly prohibits subcontracting for these services, ensuring direct performance by Aberdeen Captioning, Inc.