Emergency Notice - Nursing Home Monitoring

The State of Illinois Department of Public Health, Office of Healthcare Regulation awarded a $2.76 million emergency purchase contract to CertiSurv, LLC, a vendor based in Columbia, Illinois with operations in Springfield, Illinois. The contract, issued on June 29, 2026, addresses an urgent public health and safety threat and authorizes a 90-day emergency performance period concluding September 26, 2026. Under this award, CertiSurv, LLC will provide clinical monitoring and survey services across multiple healthcare facility types, including long-term care facilities and Intermediate Care Facilities for Individuals with Intellectual Disabilities. Services will be performed at nursing homes and related facilities throughout Illinois and encompass approximately 960 total monitoring and survey workdays.

The contracted services include unannounced on-site monitoring visits, complaint and incident investigations, facility operations observation, and regulatory compliance record reviews. CertiSurv, LLC will deploy qualified Health Facility Surveillance Nurses and Developmental Disabilities surveyors to document noncompliance findings, provide immediate notification of identified risk conditions, and submit written reports within 24 hours of each visit. The contract comprises three primary line items: Specialized Medical Health Regulatory Framework complaint surveys (320 workdays at $3,000 per unit), Specialized Medical Health Regulatory Framework monitoring services (384 workdays at $2,200 per unit), and Intermediate Care Facility for Individuals with Intellectual Disabilities surveyor services (320 workdays at $3,000 per unit). Funding is provided through State Appropriated Funds, with final cost reconciliation anticipated by August 20, 2026.