ISAC - Electronic Transcript Services RFP

The State of Illinois, through the Illinois Student Assistance Commission (ISAC) and the College Access & Outreach organization, awarded a comprehensive electronic transcript exchange platform contract to Instructure, Inc. via competitive sealed proposal (IL 26-691ISAC-COLAC-P-96569) on May 28, 2026. The contract encompasses the design, development, and delivery of a web-based electronic data interchange platform enabling Illinois public, private, and charter high schools to electronically submit student transcripts, letters of recommendation, health records, third-party verifications, and school profiles to colleges, universities, and other organizations nationwide at no cost to students and institutions. The vendor is responsible for integrating the platform with high school Student Information Systems, providing administrative and student interfaces, delivering monthly reporting and usage data, and furnishing comprehensive training and ongoing support services.

The initial contract term extends from May 28, 2026 through May 27, 2031, with a contract value of $3,176,077 for the five-year period, and includes one five-year renewal option valued at $3,772,190, for a cumulative contract value of $6,948,267. Based on historical usage data, the contract accommodates approximately 169,584 annual electronic transcript transactions. The contract pricing structure is firm and fixed annually, with the vendor responsible for all service delivery components including platform maintenance, security compliance, and remote or on-site technical support. Performance of services occurs statewide across Illinois high schools and their affiliated institutions.