Support Professional (Per Agent)
IT Goods California Awarded
- Contract number
- 0000003487
- Awardee
- ZENDESK INC
- Contracting organization
- Business & Economic Developmnt
- Contract amount
- $19,548
Award facts
- UNSPSC code
Updated .
About this award
Zendesk Inc. was awarded a contract by the State of California's Business & Economic Development organization for Information Technology (IT) goods, with an award date of February 26, 2026, and a total contract amount of $19,548.01. The contract encompasses multiple service components delivered on a per-agent basis, including Support Professional services valued at $14,750.40 and Guide Professional services valued at $4,747.68, along with additional legacy-based service offerings designated as Gather Legacy and Explore Legacy on a per-agent unit measure.
The contract includes supplementary line item documentation referencing a service adjustment of $49.93 attributed to a system error in Zendesk's quoting system that resulted in a missed service day on December 30th. The materials provided do not specify a defined period of performance, location of performance, or annual value separate from the stated contract amount. No county-level information is provided in the available documentation.
Line items
| Item | Total |
|---|---|
| Support Professional (Per Agent) | $14,750.40 |
| Guide Professional (Per Agent) | $4,747.68 |
| Gather Legacy (Per Agent) | — |
| Explore Legacy (Per Agent) | — |
| An error in Zendesk's quoting system caused the misquote. Day of service missed was 12/30 | $49.93 |
Quick answers
Who was awarded contract 0000003487?
Contract 0000003487 was awarded to ZENDESK INC by Business & Economic Developmnt in California on February 26, 2026.
How much is contract 0000003487 worth?
Its contract amount is $19,548.
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