M4027- Citizen Engagement Platforms

The State of New Jersey, through the Department of the Treasury's Division of Purchase and Property, has awarded a NASPO ValuePoint cooperative contract to MAXIMUS, Inc. for Citizen Engagement Platforms. The contract, identified as NATCOOP/NJCOOP 26-TELE-115813, was executed on August 21, 2025, with a performance period extending through September 14, 2026 and potential extensions through September 14, 2028. MAXIMUS was specifically awarded service categories for Platform Management (Category 1) and Social Listening (Category 5), enabling New Jersey governmental entities and authorized purchasers to access comprehensive online platforms for citizen services.

The contract enables state agencies, counties, municipalities, school districts, emergency services, higher education institutions, and quasi-state agencies to procure technology solutions for digital citizen engagement. Under the contract, MAXIMUS will provide professional services with defined hourly rates for roles including Project Managers ($210.39/hour), Developers ($184.40/hour), Software Engineers ($169.46/hour), and specialized technical personnel. The pricing structure also includes monthly fixed costs for licenses and hosting, with a potential 1% fee on purchases. While the specific cumulative contract value is listed as $0.00 in the documentation, the contract provides a framework for flexible technology procurement across multiple government sectors.