Sole Source FY26 IES Support Services

The Illinois Department of Human Services (DHS) has awarded a sole source contract to NTT Data Americas, Inc. for Integrated Eligibility Services (IES) Project Management Office (PMO) support services. The contract, valued at $1,399,067.52, will run from October 29, 2025, to October 28, 2026, and focuses on maintaining and supporting the state's integrated system that determines eligibility for critical social service programs including Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF).

Under this contract, NTT Data will provide comprehensive PMO support services, which include updating operational schedules, producing status reports, facilitating stakeholder communications, managing project risks and issues, maintaining project repositories, and delivering overall project management support. The sole source justification emphasizes NTT Data's existing deep knowledge of the IES project, established stakeholder relationships, and the potential operational disruptions and increased costs that would result from onboarding a new vendor. The contract is funded through state appropriated funds and is designed to ensure continuity of the IES system's operations and federal system connectivity.