Refugee Program - Case Coordination (Phoenix)

The Arizona Department of Economic Security (ADES), specifically the Division of Aging and Adult Services (DAAS), has awarded contract CTR078966 to Catholic Charities Community Services Inc. for Refugee Resettlement Program (RRP) Case Coordination services in Maricopa and Pima Counties. The contract, funded by the Office of Refugee Resettlement (ORR), will provide critical support services for refugees and eligible beneficiaries from October 21, 2025, through September 30, 2026, with a total estimated value of $8 million.

Services under this contract include comprehensive refugee support such as intake and assessment, English language training referrals, relocation adjustment support, transportation assistance, healthcare access, and community education. The contract prioritizes newly arriving refugees, those receiving cash assistance, unemployed refugees, and employed individuals needing support to maintain employment. Specifically, the contract includes two primary budget allocations: $700,000 for Case Coordination and $437,500 for Refugee Housing services, with a requirement that a minimum of 60% of total program funding be dedicated to direct services staffing.