Refugee Program - Case Coordination (Tucson)

The Arizona Department of Economic Security (ADES), Division of Aging and Adult Services (DAAS), has awarded a contract (CTR078964) to the International Rescue Committee (IRC) for Refugee Program Case Coordination services. The contract covers operations in Maricopa and Pima Counties, targeting refugee populations within five years of arrival or qualifying status. Services include comprehensive support mechanisms such as English language training referrals, relocation adjustment support, transportation assistance, healthcare access, and community integration efforts.

The contract is federally funded through the Office of Refugee Resettlement (ORR) with an estimated aggregate value of $8 million, covering the performance period from October 1, 2025, to September 30, 2027. The scope of work prioritizes services for specific refugee categories, including newly arriving refugees, those receiving cash assistance, unemployed refugees, and employed individuals requiring support to maintain employment. The contract's budget encompasses personnel costs, professional services like interpretation, travel expenses, facility costs, and indirect administrative expenses, with mandates to allocate a minimum of 60% of program funding to direct services staffing.