Refugee Program - Case Coordination (Phoenix)

The Arizona Department of Economic Security (ADES), specifically the Division of Aging and Adult Services (DAAS), has awarded a contract (CTR078963) to the International Rescue Committee (IRC) Phoenix office for Refugee Resettlement Program (RRP) services. The contract, valued at an estimated $8 million, covers case coordination and housing support for refugee beneficiaries, with a performance period from October 21, 2025, to September 30, 2026. Services will be delivered in Maricopa and Pima Counties and are 100% federally funded through the Office of Refugee Resettlement (ORR).

Primary service objectives include providing comprehensive refugee support such as English language training referrals, relocation adjustment assistance, transportation support, healthcare access, and community integration services. The contract prioritizes support for newly arriving refugees, those receiving cash assistance, unemployed refugees, and employed individuals needing employment maintenance assistance. Specific budget allocations include $437,500 for Refugee Housing and $700,000 for Case Coordination services, with mandates that a minimum of 60% of program funding be dedicated to direct service staffing and up to 10% of Housing Coordinator expenses may be allocated as administrative costs.