Pre-expungement letters to the customer with more than $20 in benefit remaining. Letters shall be… and 2 more items

Conduent State & Local Solutions Inc has been awarded a contract by the Virginia Department of Social Services for Summer Electronic Benefit Transfer (SEBT) Program Services, effective May 1, 2025, through April 30, 2026. The contract's cumulative value is $2,863,000.00, with the contractor responsible for providing specific services related to benefit card management and communication for the Summer EBT (SEBT) Program.

The contract includes three primary line items: pre-expungement letters at $0.55 per notification (13,040 units), replacement SUN Bucks card issuance at $1.50 per card (9,252 units), and account setup, maintenance, and benefit issuance at $5.65 per account (503,000 units). The contractor will handle existing and new SNAP and SEBT accounts, with the ability to load multiple months of benefits onto cards in a single month. The contract stipulates that Conduent is not obligated to issue additional Summer EBT cards if funding is exhausted, and all services will be delivered to Natasha Frank.