End user support services
Ended Indefinite Delivery Contract Awarded Last action
- Contract number
- DOC50PAPT1710003
- Awardee
-
22Nd Century Technologies, Inc. UEI QT2VZ9L1VPQ1
- Awarding agency
-
US Patent and Trademark Office
Department of Commerce
- Task orders
- 32 $182,410,953 obligated
Award facts
- Opportunity
-
- DOC52PAPT1500005 Solicitation number
- Combined order value
-
- $182,776,176 Current, with exercised options
- $186,287,355 Potential, with all options
- Last date to order 100% complete
- IDV ceiling 100% used
- $182,875,566.00
- Maximum order
- $182,875,566.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- NAICS code
- 541513 Computer Facilities Management Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 19 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The U.S. Patent and Trademark Office (USPTO), a civilian agency under the Department of Commerce, awarded a single-award Indefinite Delivery Contract valued at $182.9 million to 22nd Century Technologies, Inc., a minority-owned small business, for End User Support Services with an ultimate completion date of June 14, 2026. The contract was awarded on August 15, 2017, and includes a four-month option period extension. As a Total Small Business set-aside, this indefinite delivery vehicle establishes a framework for the USPTO to issue delivery orders for various end-user support requirements. The primary contractor, 22nd Century Technologies, Inc., headquartered in McLean, Virginia, is a Subcontinent Asian American-owned enterprise specializing in comprehensive information technology services, systems integration, cybersecurity, and technical support to federal government agencies. The company has maintained a Federal Acquisition Management (SAM.gov) registration since 2003 and has demonstrated extensive contracting experience across multiple civilian and defense agencies.
Under this indefinite delivery contract, the USPTO has exercised numerous delivery orders across multiple task order vehicles spanning fiscal years 2017 through 2024, with work primarily performed in West McLean, Virginia and Alexandria, Virginia. Delivered services encompass desktop support services ($28.9 million), telework support services ($13.7 million), enterprise business continuity support ($25.8 million), network operations support ($22.6 million), regional office information technology support in Detroit, Denver, San Jose, and Dallas ($10.5 million), technical evaluation hardware support ($2.7 million), collaboration event services and audiovisual support ($10.9 million), cybersecurity contract support ($13.6 million), technical writing and document development ($3.0 million), information technology warehouse support ($9.3 million), group printer support ($2.5 million), toner inventory support services ($598.5 million across multiple orders), and various facility operations and specialized technical services. The delivery orders are structured predominantly as firm-fixed-price contracts with select time-and-materials and labor-hours arrangements, supporting the USPTO's mission to maintain and enhance its enterprise user support infrastructure and end-user technology services across headquarters and regional office locations.
Task orders
Show all 32
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $0 | |
| Exercise an Option | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Change Order | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Original award | $0 |
Show all 17
Quick answers
Who was awarded contract DOC50PAPT1710003?
DOC50PAPT1710003 was awarded to 22Nd Century Technologies, Inc. by US Patent and Trademark Office (Department of Commerce) on August 15, 2017.
How much is contract DOC50PAPT1710003 worth?
Orders under DOC50PAPT1710003 have obligated $182,410,953. Their combined current value, with exercised options, is $182,776,176. Their combined potential value, with all options, is $186,287,355. DOC50PAPT1710003's own ceiling is $182,875,566. A single order can be worth up to $182,875,566.
How many orders have been placed under contract DOC50PAPT1710003?
32 orders have been placed under DOC50PAPT1710003, the latest on September 1, 2021.
Who can order from contract DOC50PAPT1710003?
DOC50PAPT1710003 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract DOC50PAPT1710003 competed?
The extent of competition for DOC50PAPT1710003 was full and open competition after exclusion of sources. The government received 19 offers. It was set aside: Total Small Business.
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