Web-based incident management software
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 9531BM26D0001
- Awardee
-
Veoci Inc. UEI N7JJUTZKVE69
- Awarding agency
-
National Transportation Safety Board
- Task orders
- 0
Award facts
- Opportunity
-
- Web-Based Incident Management Software Solicitation · 9531BM25Q0014 · Posted Aug 11, 2025
- Last date to order 18% complete
- IDV ceiling
- $500,000.00
- Maximum order
- $500,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- NAICS code
- 513210 Software Publishers
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 12 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The National Transportation Safety Board (NTSB), a civilian federal agency, awarded a single-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract to Veoci Inc., a minority-owned small disadvantaged business headquartered in New Haven, Connecticut, on November 20, 2025. This total small business set-aside contract has a ceiling value of $500,000 and extends through November 19, 2030, with a minimum order threshold of $30,000. The contract procures a cloud-based, web-enabled Software as a Service (SaaS) solution for incident management to support NTSB's 24/7 Response Operations Center, which investigates transportation accidents across aviation, highway, marine, rail, and pipeline modes. The solution must be FedRAMP Moderate Impact Level authorized, Section 508 accessible, and capable of supporting 250 simultaneous users while integrating with existing systems such as SAFTI.
The incident management software platform will provide centralized, secure management of incidents, accidents, and events with real-time information dissemination capabilities through multiple channels including SMS texting and email to investigative participants. Key required features include mission tasking, situation reporting, incident action planning, and risk assessment workflows. Under the contract structure, Veoci Inc. must deliver full system implementation within three months of award, encompassing professional configuration, technical support with critical 1-hour response and 4-hour resolution service level objectives for Severity 1 issues, comprehensive user training, and ongoing maintenance services. Performance of work is based in Washington, DC, with the expectation that the NTSB will complete full system cutover from its incumbent solution during the three-month transition period. All contractor personnel are required to execute non-disclosure agreements within 14 calendar days of award due to the sensitive nature of transportation accident investigation data.
Quick answers
Who was awarded contract 9531BM26D0001?
9531BM26D0001 was awarded to Veoci Inc. by National Transportation Safety Board on November 20, 2025.
How much is contract 9531BM26D0001 worth?
9531BM26D0001's own ceiling is $500,000. A single order can be worth up to $500,000.
Who can order from contract 9531BM26D0001?
9531BM26D0001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 9531BM26D0001 competed?
The extent of competition for 9531BM26D0001 was full and open competition after exclusion of sources. The government received 12 offers. It was set aside: Total Small Business.
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