Indefinite Delivery Contract 70FB7021D00000013

The Federal Emergency Management Agency (FEMA), a civilian agency within the U.S. Department of Homeland Security, awarded a single-award, indefinite-delivery, indefinite-quantity (IDIQ) contract to Intellectus, LLC, a for-profit limited liability company, valued at $28.72 million over 5 years. The purpose of this IDIQ contract is to provide comprehensive inbound mail operations and document processing services to FEMA, primarily to support the agency's disaster recovery assistance programs.

Under this IDIQ, FEMA has issued multiple firm fixed-price and cost reimbursable delivery orders to Intellectus, ranging from $251,890 to $6.57 million, for services such as managing correspondence for FEMA's Funeral Assistance Program, processing applications and documentation for disaster relief efforts, and providing translation services. The work is predominantly performed in Washington, D.C., with some tasks completed in other locations like Charleston, South Carolina and Baton Rouge, Louisiana. While the IDIQ contract was set aside for small businesses, many of the individual task orders do not utilize specific set-aside designations.