Indefinite Delivery Contract 36C24426D0049

Bliss Pharmacy Services LLC, a Service-Disabled Veteran-Owned Small Business headquartered in Gilbert, Arizona, was awarded a single-award Indefinite Delivery Contract (IDC) by the Department of Veterans Affairs, Veterans Integrated Service Network 4 (VISN 4) on April 1, 2026, with a ceiling value of $3.7 million and an ultimate completion date of March 31, 2031. The contract is designated as a 100 percent Service-Disabled Veteran-Owned Small Business set-aside and requires the contractor to deliver virtual pharmacy services across seven VA Medical Centers located in Pennsylvania and Delaware, including Altoona, Butler, Coatesville, Erie, Lebanon, Wilkes-Barre, and Wilmington. The scope of work encompasses remote pharmacist review and verification of medication orders, with service-level agreements mandating completion of stat and emergent orders within 15 minutes (95 percent compliance rate) and all other orders within 30 minutes (95 percent compliance rate). Contracted pharmacists must maintain active, unrestricted pharmacy licenses, U.S. citizenship, current clinical competence, and complete required background investigations, privacy and security training, and VetPro credentialing prior to commencing work. All services are to be delivered through secure web-based pharmacy management platforms in accordance with applicable federal, state, and local regulations.

As of April 1, 2026, seven delivery orders have been issued under the IDC totaling $683,595 for Fiscal Year 2026 virtual pharmacy services across the covered medical centers, with individual delivery order values ranging from $19,800 to $271,035 and completion dates of March 31, 2027. The delivery orders reflect estimated monthly inpatient order volumes specific to each facility, ranging from 275 units at Altoona to 1,500 units at Lebanon and Wilkes-Barre, with select facilities including significant outpatient order volumes of up to 228,000 units annually. All delivery orders are firm fixed-price contracts issued under the Service-Disabled Veteran-Owned Small Business set-aside. Bliss Pharmacy Services operates as the sole prime contractor with no subcontractor involvement and has demonstrated sustained capability in delivering virtual pharmacy solutions across the Veterans Health Administration network, maintaining six active IDCs with the VA collectively valued at approximately $9.8 million and representing total federal contract value exceeding $8 million.