Indefinite Delivery Contract 36C10E19D0016

Award Date 9/9/19
Last Date to Order 3/8/25
Funding Federal Agency
Department of Veterans Affairs
Contracting Federal Agency
VBA Headquarters
Ultimate Awardee
Not listed
Set-Aside Type
No Set-Aside Used
Pricing Type
Firm Fixed Price
Legislative Mandate
Service Contract Act
National Interest Action
None
Award Type
Multiple
Primary Consortia Member
Not listed

The Department of Veterans Affairs (VA) awarded a multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract for the Veterans Intake, Conversion, and Communication Services (VICCS) program to Deloitte Consulting LLP, doing business as Deloitte. The $900 million IDIQ contract provides a range of IT services and solutions to support the VA's digital transformation initiatives, including centralized source material tracking, intake and conversion, inbound mail management, rules-based processing, and centralized outbound services.

The contract has a one-year base period with four one-year option periods. Deloitte has been awarded several task orders under the VICCS IDIQ, including a $28.9 million firm-fixed-price contract for the fourth option year, a $653,646.47 task order for IT services, a $5.3 million task order for enterprise risk management, and a $30,000 minimum guarantee delivery order. The VICCS IDIQ was competitively awarded on a full and open basis without any small business set-asides. Deloitte has significant experience supporting the VA and other federal agencies through large IDIQ contracts and task orders in areas such as IT modernization, data analytics, and management consulting.

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