Multiple award IDIQ for customer research surveys

Ended Indefinite Delivery Contract Awarded Last action

Contract number
28321321D00060029
Awardee
Awarding agency
Task orders
3 $202,003 obligated

Award facts

Opportunity
Combined order value
  • $204,503 Current, with exercised options
  • $710,551 Potential, with all options
Last date to order 100% complete
IDV ceiling 2% used
$12,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Social Security Administration (SSA) awarded an Indefinite Delivery Contract (IDC) to Ipsos Public Affairs, LLC, a global market research firm, to provide customer research surveys. The $12M IDC allows the SSA to efficiently procure Ipsos' survey research and data analysis services to evaluate the effectiveness of customer notices and conduct surveys with individuals visiting SSA field offices.

Under this IDC, the SSA has issued several delivery orders to Ipsos, including a $23,338 firm-fixed-price contract to conduct focus groups evaluating customer notices, a $614,745 contract to survey office visitors, and a $72,468 task order for system security plan services. These contracts leverage Ipsos' expertise in survey methodology, data analysis, and program evaluation to support the SSA's customer experience initiatives. The contracts do not have set-aside designations, reflecting Ipsos' status as a large business. The work is primarily performed in Washington, D.C. and Norwalk, CT, with a total period of performance through 2027.

Task orders

Transactions

Action Obligated Date
Other Administrative Action P00005 $0
Other Administrative Action P00004 · Modification to ensure language aligns with executive order 14168 defending women from gender ideology extremism and restoring biological truth to the federal… $0
Supplemental Agreement for work within scope P00003 · Multiple award IDIQ for customer research surveys -- modification to add the privacy clauses, update the existing invoice submission and federal information… $0
Other Administrative Action P00002 · E014032 multiple award IDIQ for customer research surveys $0
Other Administrative Action P00001 · Multiple award IDIQ for customer research surveys - administrative modification to make corrections in SSA's internal contract writing system. $0
Original award $2,500

Quick answers

Who was awarded contract 28321321D00060029?

28321321D00060029 was awarded to Ipsos Public Affairs, LLC by Social Security Administration on September 7, 2021.

How much is contract 28321321D00060029 worth?

Orders under 28321321D00060029 have obligated $202,003. Their combined current value, with exercised options, is $204,503. Their combined potential value, with all options, is $710,551. 28321321D00060029's own ceiling is $12,000,000.

How many orders have been placed under contract 28321321D00060029?

3 orders have been placed under 28321321D00060029, the latest on September 12, 2022.

Who can order from contract 28321321D00060029?

28321321D00060029 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321321D00060029 competed?

The extent of competition for 28321321D00060029 was full and open competition. The government received 6 offers.

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