This is a Federal Supply Schedule contract awarded by the General Services Administration's Federal Acquisition Service to Tmax Government Solutions LLC, a service-disabled veteran-owned, minority-owned small business. The $500,000 contract, spanning July 2022 to July 2027, enables Tmax to provide automated contact center solutions and related labor services to federal civilian agencies.
Specifically, the contract covers special item numbers for artificial intelligence, chatbots, robotic process automation, interactive voice response, and other contact center technologies. Ancillary supplies and services are also available to support these solutions. The labor categories span areas like finance, customer service, IT, operations, and nursing. This contract vehicle allows Tmax to flexibly deliver technology-enabled services across multiple federal healthcare and program domains through task orders, leveraging the company's expertise in medical case review, expert services, and clinical operations support.
Generated 3/5/25, 10:14 AM