Federal Supply Schedule 47QTCA20D00BM

Award Date 6/22/20
Last Date to Order 6/21/25
Ultimate Awardee
Not listed
Federal Contract Vehicle
Pricing Type
Fixed Price with Economic Price Adjustment
Legislative Mandate
Clinger Cohen Act
National Interest Action
None
Award Type
Multiple
Primary Consortia Member
Not listed
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The price list outlines pricing for labor categories including dedicated representatives with 1+ years of experience, and live agents I and II. Pricing is provided on a per hour or per minute basis depending on monthly volume tiers. This contract aims to procure automated contact center services to support federal agency customer service and contact center requirements. The service-disabled veteran-owned status of the prime contractor suggests this contract may fulfill socioeconomic contracting goals for the government.

Generated 4/16/25, 5:53 PM