Federal Supply Schedule 47QTCA22D00CK

Active Awarded Last action

Contract number
47QTCA22D00CK
Awardee
Awarding agency
Task orders
0

Award facts

Opportunity
  • 47QSMD20R0001 Solicitation number
Last date to order 83% complete
IDV ceiling
$500,000.00
Award type
Multiple award
Who can order
All agencies
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

GSA Federal Acquisition Service issued a Federal Supply Schedule contract to Bright Pattern Inc. on August 25, 2022, under contract number 47QTCA22D00CK, with a ceiling value of $500,000 and performance through August 24, 2027.

The contract covers the Multiple Award Schedule (MAS) and makes available a range of contact center software licenses and add-ons, including voice agent licenses with monthly or annual payment options, professional licenses with omnichannel capabilities, premium licenses with social media integrations, and basic PBX licenses. Additional offerings comprise integration tools, quality management modules, infrastructure services, implementation services, and underlying telecom services. Professional services labor is priced at $110.83 per hour for services supporting optimization of customer contact centers. Products are available to government customers under volume discounts with delivery to domestic locations. The contract is subject to FAR clause 52.223-99 regarding COVID-19 safety protocols for federal contractors.

Transactions

Action Obligated Date
Other Administrative Action PSA920 $0
Other Administrative Action PA0008 $0
Other Administrative Action PSA917 $0
Other Administrative Action PSA914 $0
Other Administrative Action PSA909 $0
Other Administrative Action PA0007 $0
Other Administrative Action PSA907 $0
Other Administrative Action PA0006 $0
Other Administrative Action PA0005 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA882 $0
Other Administrative Action PSA869 $0
Vendor Address Change PA0004 $0
Other Administrative Action PS0003 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA856 $0
Vendor Address Change PA0002 $0
Other Administrative Action PSA815 $0
Other Administrative Action PO0001 $0
Original award $0
Show all 21

Quick answers

Who was awarded contract 47QTCA22D00CK?

47QTCA22D00CK was awarded to Bright Pattern Inc. by Federal Acquisition Service (General Services Administration) on August 25, 2022.

How much is contract 47QTCA22D00CK worth?

47QTCA22D00CK's own ceiling is $500,000.

Who can order from contract 47QTCA22D00CK?

47QTCA22D00CK is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract 47QTCA22D00CK part of a contract vehicle?

Yes. 47QTCA22D00CK is part of Multiple Award Schedule (MAS).

Was contract 47QTCA22D00CK competed?

The extent of competition for 47QTCA22D00CK was full and open competition.

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