Federal Supply Schedule 47QRAA25D000L
Active Awarded Last action
- Contract number
- 47QRAA25D000L
- Awardee
-
Crisis Text Line, Inc. UEI UQ3EWMK2GK16
- Awarding agency
-
Federal Acquisition Service
General Services Administration
- Task orders
- 0
Award facts
- Opportunity
-
- 47QSMD20R0001 Solicitation number
- Last date to order 40% complete
- IDV ceiling
- $4,000,000.00
- Award type
- Multiple award
- Who can order
- All agencies
- NAICS code
- 624190 Other Individual and Family Services
- PSC
- R799 Support- Management: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Negotiated Proposal / Quote
- Pricing
- Fixed Price with Economic Price Adjustment
Award details come from SAM.gov/FPDS.
About this IDV
The General Services Administration issued a Federal Supply Schedule contract to Crisis Text Line, Inc. on October 11, 2024, under the Multiple Award Schedule (MAS) with a $4 million ceiling and performance extending through October 10, 2029.
The contract covers two Special Item Numbers: 624SS (Social Services/Professional Counseling and Veterans' Readjustment and Behavioral Health Services) and OLM (Order-Level Materials) within the Human Capital—Social Services FSC Group. Single orders under SIN 624SS carry a $1 million ceiling; OLM orders are capped at $250,000. A $100 minimum order value applies. The contractor is classified as Other Than Small Business.
Work is performed domestically. Payment terms are net 30.
Crisis Text Line's labor portfolio spans nine categories, including Crisis Text Line Support, Development Engineer, Clinical Supervisor, and related roles, with hourly rates ranging from $54.73 to $194.94 across the contract period.
Services include 24/7 confidential crisis text line support in English and Spanish, surge crisis support for nights and weekends, clinical direction and supervision, software engineering, and quality improvement services.
Ordering activity remains early-stage. As of the source date, one delivery order was issued in 2024 and two in 2025, with combined potential value reaching $4 million against obligated dollars of $195,000, representing 5 percent utilization to date.
Transactions
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| Other Administrative Action | $0 | |
| Vendor Address Change | $0 | |
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| Other Administrative Action | $0 | |
| Original award | $0 |
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Quick answers
Who was awarded contract 47QRAA25D000L?
47QRAA25D000L was awarded to Crisis Text Line, Inc. by Federal Acquisition Service (General Services Administration) on October 11, 2024.
How much is contract 47QRAA25D000L worth?
47QRAA25D000L's own ceiling is $4,000,000.
Who can order from contract 47QRAA25D000L?
47QRAA25D000L is a multiple award federal supply schedule. All agencies can place orders on it.
Is contract 47QRAA25D000L part of a contract vehicle?
Yes. 47QRAA25D000L is part of Multiple Award Schedule (MAS).
Was contract 47QRAA25D000L competed?
The extent of competition for 47QRAA25D000L was full and open competition.
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