IT help desk support services BPA
Ended Blanket Purchase Agreement Awarded Last action
- Contract number
- 95170021A0265
- Awardee
-
Foxx Professionals, LLC UEI MFA8SY2JGKE4
- Awarding agency
-
US Agency for Global Media
- Task orders
- 6 $5,371,196 obligated
Award facts
- Opportunity
-
- 95170021R0032 Solicitation number
- Combined order value
-
- $5,371,196 Current, with exercised options
- $7,093,436 Potential, with all options
- Last date to order 100% complete
- Maximum order
- $1,000,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Funding agency
- Office of Technology Services and Innovation US Agency for Global Media
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- No set-aside
- Pricing
- Firm Fixed Price
Award details come from SAM.gov/FPDS.
About this IDV
The Blanket Purchase Agreement was awarded by the United States Agency for Global Media's Office of Technology Services and Innovation to provide information technology help desk support services. The prime contractor, Foxx Professionals LLC, received multiple BPA call contracts from 2021 through 2023 valued at approximately $4.3 million total. The services include tier one troubleshooting and help desk support for the Agency's Computer Systems Support Division locations in Upper Marlboro, Maryland and Washington, D.C. The firm fixed price BPA call contracts ranged from $679,750 to $974,246 per year and had periods of performance from one to two years.
The BPA calls aimed to procure additional IT help desk support services to supplement the Agency's internal support staff. As the United States' international media agency, the United States Agency for Global Media supports press freedom worldwide and provides trusted content to foreign audiences. The help desk services under this contracting vehicle thus likely aimed to ensure the Agency's global communications networks and systems functioned reliably by resolving user issues efficiently at the first level of support.
Task orders
Quick answers
Who was awarded contract 95170021A0265?
95170021A0265 was awarded to Foxx Professionals, LLC by US Agency for Global Media on September 9, 2021.
How much is contract 95170021A0265 worth?
Orders under 95170021A0265 have obligated $5,371,196. Their combined potential value, with all options, is $7,093,436. A single order can be worth up to $1,000,000.
How many orders have been placed under contract 95170021A0265?
6 orders have been placed under 95170021A0265, the latest on January 17, 2025.
Which agency awarded contract 95170021A0265?
US Agency for Global Media awarded 95170021A0265, with funding from Office of Technology Services and Innovation (US Agency for Global Media).
Who can order from contract 95170021A0265?
95170021A0265 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.
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