Labcyte Echo maintenance service coverage
(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (ii) The solicitation number is 75N95019Q00086 and the solicitation is issued as a Request for Quotation (RFQ) on a Full and Open competitive basis. This acquisition is for a commercial item or service and is conducted under the authority of the Federal Acquisition Regulation (FAR) Part 13-Simplified Acquisition Procedures; FAR Subpart 13.5- Simplified Procedures for Certain Commercial Items; and FAR Part 12-Acquisition of Commercial Items and is expected to exceed the simplified acquisition teshold (SAT) of $250,000.00. A Fixed-Price type of Purchase Order contract is contemplated for any resulting contract entered into as a result of this solicitation. (iii) The solicitation document and incorporated provisions and clauses are those in effect tough Federal Acquisition Circular (FAC) Number / Effective Date: 2019-01 / 01-22-2019. (iv) The North American Industry Classification System (NAICS) code for this procurement is 811219-Other Electronic and Precision Equipment Repair and Maintenance with associated small business size standard of $20.5 million. (v) Background The National Institutes of Health (NIH) is the nation's leading medical research agency and the primary Federal agency whose mission is to seek fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability. The National Center for Advancing Translational Sciences (NCATS) is a translational science center whose mission is to catalyze the generation of innovative methods and technologies that will enhance the development, testing and implementation of diagnostics and therapeutics across a wide range of human diseases and conditions. The NCATS Chemical Genomics Center (NCGC) is tasked with identifying and developing novel small molecule leads against a wide spectrum of human disease targets, which it accomplishes by screening thousands of small molecules in collaboration with both intra-and extramural researchers. In pursuit of this goal, the Center has a strong internal transdisciplinary team of scientists who continually discover novel small molecules for application against a wide range of human diseases. As such, discovering probe molecules that could serve as starting points for therapeutics in rare cancers is of great interest within NCATS. NCATS has several projects that address many aspects of oncology mechanisms and approaches to discovering novel, effective small molecules. The services requested here are for a service contract for instruments that will provide insight on efficacy across many cancers and will help progress and provide critical scientific guidance on projects that NCATS has been working on for many years. Purpose and Objective: The purpose of this requirement is to obtain one (1) 12-month maintenance and support service contract, including two (2) additional 12-month performance periods as option years, on the existing, government-owned LabCyte Echo 555, E5xx-1468, Echo 550, E5xx-1575, Echo 525, E5xx-1761, Echo 525, E5xx-1777, and Access-1407 manufactured by Labcyte, Inc., located at 170 Rose Orchard Way, San Jose, CA, 95134, in accordance with the essential features described in this notice. Service shall be performed by OEM-certified technicians fully trained with up-to-date current requisite Manufacturer-authorized training on this equipment. The Echo fully-automated robotic workstations are capable of performing cherry-picking, dose-response (in both single and multiple agent fashion), reformatting and replication of compound libraries using acoustic dispense technology into SBS-standard microplates and ensure they are always operational. The systems are key essential tools in the NCATS operation; therefore, it is necessary they are operating correctly with as little down time as possible. Parts and accessory items must be compatible with the existing equipment. The authorized service provider MUST receive up-to-date factory-certified manufacturer-authorized training and be able to consistently meet the required turnaround time for system resolution. The service requirement on the subject equipment shall include labor, travel expenses and parts (excluding consumables), and consist of the following: One annual preventative maintenance visit. Unlimited phone, email, and remote support sessions. All parts, site labor, zone charges and per diem charges. Software bug fixes for Echo user interface software and applications software. The initial service response time is not to exceed (8) business hours. The onsite service response time will not exceed (3) business days after all remote diagnostic sessions have been exhausted and both parties agree a service visit is required. Instrument eligibility: 1-6 years post manufacturing date. All parts and services retain a (90) day warranty from the date of installation. Instrument recertification is required if the service contract has lapsed. Product Description: Statement of Work: Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the following tasks. Specifically, the Contractor shall provide an authorized service provider with current up-to-date factory-certified training to provide certified OEM technicians to perform preventive maintenance and operation service protection on the subject equipment. Maintenance service shall include parts, travel and labor costs for service calls to repair the subject units as needed for the following Performance periods and Model and Part Numbers: Base Year: Access-1407 LSA-ACCBase-Gold; Echo 555 E5xx-1468 LSA-001RI (recertification); Echo 555 E5xx-1468 LSA-555-Gold; Echo 550 E5xx-1575 LSA-001RI (recertification); Echo 550 E5xx-1575 LSA-550-Gold; Echo 525 E5xx-1761 LSA-001RI (recertification); Echo 525 E5xx-1761 LSA-525-Gold; Echo 525 E5xx-1777 LSA-001RI (recertification); Echo 525 E5xx-1777 LSA-525-Gold. Option Year 1: Echo 555 E5xx-1468 LSA-555-Gold-Prime; Access-1407 LSA-ACCBase-Gold; Echo 550 E5xx-1575 LSA-550-Gold; Echo 525 E5xx-1761 LSA-525-Gold; Echo 525 E5xx-1777 LSA-525-Gold. Option Year 2: Echo 555 E5xx-1468 LSA-555-Gold-Prime; Access-1407 LSA-ACCBase-Gold; Echo 550 E5xx-1575 LSA-550-Gold; Echo 525 E5xx-1761 LSA-525-Gold; Echo 525 E5xx-1777 LSA-525-Gold. Documentation shall be provided by the vendor to show they completed the preventive service on the equipment and left with the COR or POC with service ticket that briefly details the work performed during the service visit to the POC for signature and a copy of the ticket is to be left with the POC. The reports will cover any problems encountered, problem resolution, unresolved problems, software updates, and any miscellaneous issues observed. A detailed written report of any service and\or preventative maintenance should be submitted to the Contracting Officer's Representative, or a delegated entity, within 24 hours of service being completed. This requirement must be performed by a manufacturer-authorized, OEM-certified field service engineer possessing the requisite manufacturer-authorized training to ensure proper manufacturer's proprietary software and hardware functioning. During service visits, NCATS will provide access to the facility, as well as access to the cell culture system. The Contractor will perform the necessary service requests at no additional cost beyond the cost of the annual service contract and access to OEM hardware engineers for advice, help and assistance during core hours. The field service engineer will provide documentation outlining the performance attributes of the cell culture system and components being serviced. Maintenance and support service shall be performed by a manufacturer-authorized service provider from an OEM-certified technician. Parts and accessory items must be compatible with the subject equipment. NCATS operates the subject equipment at 9800 Medical Center Drive, Rockville, MD 20850 and has provided high quality optimization of measures in many labs across the Center. Period of Performance The Period of Performance shall be effective one 12-month base including two (2) additional one-year performance periods as options, as follows: Base Year: June 1, 2019 tough May 31, 2020 Option Year One (1): June 1, 2020 tough May 31, 2021 Option Year Two (2): June 1, 2021 tough May 31, 2022 Government Responsibilities NCATS will release the funds for payment quarterly in arrears. NCATS will coordinate with vendor to schedule preventative maintenance visits. NCATS will provide access to the facility and access to the units being serviced. Inspection and Acceptance Inspection and acceptance will be performed at NCATS, located at 9800 Medical Center Drive, Rockville, MD 20850. (vi) The provision at FAR clause 52.212-1, Instructions to Offerors - Commercial Items, applies to this acquisition. The following is provided as an addendum to FAR clause 52.212-1, Instructions to Offerors: Offerors should indicate an estimated delivery time in full after receipt of material to be tested. (vii) The provision at FAR clause 52.212-2, Evaluation - Commercial Items, applies to this acquisition. The following is an addendum to 52.212-2: Responses received to this RFQ will be evaluated on a Trade-Off basis. The award will be made on a competitive best value basis, using "tradeoff" among price-cost and non-price-cost factors. The Government may elect to award to other than the lowest priced offeror, or other than the offeror with the highest rated non-price-cost proposal. In either case, a tradeoff will be conducted. The government reserves such right of flexibility in conducting the evaluation as necessary to assure an award with the contractor providing the best value to the government. The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Price is an unscored component. Technical Evaluation criteria when combined are significantly more important when compared to price. Each quotation will be evaluated in strict conformity with the evaluation factors, utilizing written critiques. The evaluation will be based upon the demonstrated capabilities of the prospective contractor in relation to the needs of the project as set forth in the RFQ and will use an adjectival evaluation rating scheme based on the following responses: Excellent (Risk level: Very low); Good (Risk level: Low); Acceptable (Risk Level: Neutral); Marginal (Risk level: High); Unacceptable (Risk level: Very high). The following factors shall be used to evaluate offers, listed in order of relative importance: 1.) Technical Approach: a) Understanding of the work, including creativity and thoroughness shown in understanding the objectives of the SOW and planned execution of the project; b) Evidence of specific methods and techniques for completing each discrete task, to include such items as quality assurance, customer-service and other performance metrics as detailed in the RFQ; c) Ability to address anticipated potential problem areas, and creativity and feasibility of solutions to problems and future integration of new processes and technology enhancements; d) Degree to which the offerors quote demonstrates an understanding of logistics, schedule, and any other miscellaneous issues in which the Government should be aware; e) Quality and effectiveness of the allocation of personnel and resources. 2.) Organizational Experience: a) Evidence that the organization has current capabilities for assuring performance of this requirement; b) Appropriate mix and balance of education and training of team members; c) The organizations history of successful completion of projects; history of producing high-quality reports and other deliverables; history of staying on schedule and within budget; d) The quality of cooperation between key individuals within your organization and with your clients; e) The organization's specific past performance on prior similar efforts specified within this SOW; vendor shall highlight and provide reference for previous work and experience with specific laboratory needs similar to this requirement. Offeror's submitting a response must provide a completed Price Quote to be evaluated and considered for award. Price quotes must indicate fixed unit pricing and total cost, including shipping cost and estimated time of delivery after receipt of order. Prices shall be quoted on an itemized basis with fixed-price pricing structure included for all work to be performed in accomplishing this requirement. (viii) The provision at FAR Clause 52.212-3, Offeror Representations and Certifications Commercial Items, applies to this acquisition. (ix) The provision at FAR Clause 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition. An addendum to FAR Clause 52.212-4, Contract Terms and Conditions-Commercial Items, Offeror Representations and Certifications Commercial Items, applies to this acquisition. The clause at 52.217-9 Option to Extend the Term of the Contract (Mar 2000) applies to this acquisition and any resulting contract. (x) The provision of FAR Clause 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Commercial Items applies to this acquisition as follows: 52.222-3 Convict Labor (June 2003) 52.222-19 Child Labor-Cooperation With Authorities and Remedies (Jan 2018) 52.222-21 Prohibition of Segregated Facilities (Apr 2015) 52.222-26 Equal Opportunity (Sep 2016) 52.222-36 Equal Opportunity for Workers With Disabilities (Jul 2014) 52.222-50 Combating Trafficking in Persons (Mar 2015) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011) 52.232-33 Payment by Electronic Funds Transfer-- System for Award Management (Jul 2013) 52.222-51 Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (May 2014) In addition, the following FAR provisions are applicable to this solicitation and incorporated by reference: 52.204-7 System for Award Management (Oct 2018), 52.204-13 System for Award Management Maintenance (Oct 2018), 52.204-16 Commercial and Government Entity Code Reporting (Jul 2016), 52.204-18 Commercial and Government Entity Code Maintenance (Jul 2016). (xi) There are no additional contract requirement(s) or terms and conditions applicable to this acquisition. (xii) The Defense Priorities and Allocations System (DPAS) are not applicable to this requirement. (xiii) Responses to this solicitation must include sufficient information to establish the interested parties' bona-fide capabilities of providing the product or service. The PRICE QUOTE shall include: unit price, list price, shipping and handling costs, delivery days after contract award, delivery terms, prompt payment discount terms, F.O.B. Point (Destination or Origin), product or catalog number(s); product description; and any other information or factors that may be considered in the award decision. Responses to this solicitation must include clear and convincing evidence of the offeror's capability of fulfilling the requirement as it relates to the technical evaluation criteria and a price proposal. Offerors must include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications Commercial Items, with their offer, or provide a copy of the valid certifications registrations and Representation and Certifications from the System of Award Management (SAM) applications at www.SAM.gov, which may be indicated on the Offeror's cover sheet. In addition, the Dun & Bradstreet Number (DUNS), the Taxpayer Identification Number (TIN), and the certification of business size must be included in the response. All Offerors must have an active registration in the System for Award Management (SAM) www.sam.gov." All responses must be received no later than the date specified in this announcement. Late responses will not be accepted. All responses must reference the subject solicitation number. Responses must be submitted electronically to hunter.tjugum@nih.gov. Facsimile responses will not be accepted. For information regarding this solicitation, contact Mr. Hunter Tjugum by email at hunter.tjugum@nih.gov or by phone at 301-827-5304.. 75N95019Q00086 Department of Health and Human Services National Institutes of Health
5/28/19, 10:22 AM LabCyte Echo maintenance service agreements
INTRODUCTION This is a Small Business Sources Sought (SBSS) notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice. This notice is issued to help determine the availability and type of qualified Small Business companies technically capable of meeting this potential government requirement and to determine the method of acquisition. It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals or quotes. No award will be made as a result of this notice. The Government will NOT be responsible for any costs incurred by the respondents to this notice. The notice is strictly for research and information purposes only. The information requested will assist the Government in determining the appropriate acquisition method including small business socio-economic set-aside possibilities and to determine the availability of qualified Small Business companies technically capable of meeting the Government's potential requirement. All Small Business companies with the capability and availability to perform the requirement under the applicable NAICS code are invited to submit a response to this notice. NORTH AMERICAN CLASSIFICATION SYSTEM (NAICS) CODE The NAICS code applicable to this requirement is 811219-Other Electronic and Precision Equipment Repair and Maintenance with associated small business size standard of $20.5 million. BACKGROUND The National Institutes of Health (NIH) is the nation's leading medical research agency and the primary Federal agency whose mission is to seek fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability. The National Center for Advancing Translational Sciences (NCATS) is a translational science center whose mission is to catalyze the generation of innovative methods and technologies that will enhance the development, testing and implementation of diagnostics and therapeutics across a wide range of human diseases and conditions. The NCATS Chemical Genomics Center (NCGC) is tasked with identifying and developing novel small molecule leads against a wide spectrum of human disease targets, which it accomplishes by screening thousands of small molecules in collaboration with both intra-and extramural researchers. A In pursuit of this goal, the Center has a strong internal transdisciplinary team of scientists who continually discover novel small molecules for application against a wide range of human diseases. As such, discovering probe molecules that could serve as starting points for therapeutics in rare cancers is of great interest within NCATS. NCATS has several projects that address many aspects of oncology mechanisms and approaches to discovering novel, effective small molecules. The services requested here are for a service contract for instruments that will provide insight on efficacy across many cancers and will help progress and provide critical scientific guidance on projects that NCATS has been working on for many years. Purpose and Objectives This Small Business Sources Sought notice seeks to determine eligible sources capable of achieving the essential features of this potential requirement. The purpose of this potential requirement is to obtain one (1) 12-month maintenance and support service contract, including two (2) additional 12-month performance periods as option years, on the existing, government-owned LabCyte Echo 555, E5xx-1468, Echo 550, E5xx-1575, Echo 525, E5xx-1761, Echo 525, E5xx-1777, and Access-1407 manufactured by Labcyte, Inc., located at 170 Rose Orchard Way San Jose, CA, 95134, in accordance with the essential features described in this notice. Service shall be performed by OEM certified technicians with Manufacturer authorized training requirements on the Echo fully automated robotic workstations that are capable of performing cherry-picking, dose-response (in both single and multiple agent fashion), reformatting and replication of compound libraries using acoustic dispense technology into SBS-standard microplates and ensure they are always operational. Because these systems are such key tools in our entire operation, it is necessary that they are operating correctly with as little down time as possible. Parts and accessory items must be compatible with this existing equipment. Project Requirements This Small Business Sources Sought notice seeks responses from qualified sources that are capable of providing the following salient service requirements of this potential government requirement deemed as the essential features needing to be achieved. Offerors to this Small Business Sources Sought notice shall possess the capability of an authorized service provider to provide certified factory-trained Original Equipment Manufacturers (OEM) technicians to perform preventive maintenance and operation service protection on the subject equipment as described in the following work for this potential requirement. Maintenance service shall include parts, travel and labor costs for service calls to repair the subject units as needed for the following Performance periods and Model and Part Numbers: Base Year: Access-1407 LSA-ACCBase-Gold; Echo 555 E5xx-1468 LSA-001RI (recertification); Echo 555 E5xx-1468 LSA-555-Gold; Echo 550 E5xx-1575 LSA-001RI (recertification); Echo 550 E5xx-1575 LSA-550-Gold; Echo 525 E5xx-1761 LSA-001RI (recertification); Echo 525 E5xx-1761 LSA-525-Gold; Echo 525 E5xx-1777 LSA-001RI (recertification); Echo 525 E5xx-1777 LSA-525-Gold. Option Year 1: Echo 555 E5xx-1468 LSA-555-Gold-Prime; Access-1407 LSA-ACCBase-Gold; Echo 550 E5xx-1575 LSA-550-Gold; Echo 525 E5xx-1761 LSA-525-Gold; Echo 525 E5xx-1777 LSA-525-Gold. Option Year 2: Echo 555 E5xx-1468 LSA-555-Gold-Prime; Access-1407 LSA-ACCBase-Gold; Echo 550 E5xx-1575 LSA-550-Gold; Echo 525 E5xx-1761 LSA-525-Gold; Echo 525 E5xx-1777 LSA-525-Gold. Documentation shall be provided by the vendor to show they completed the preventive service on the equipment and left with the COR or POC with service ticket that briefly details the work performed during the service visit to the POC for signature and a copy of the ticket is to be left with the POC. The reports will cover any problems encountered, problem resolution, unresolved problems, softeware updates, and any miscellaneous issues observed. A detailed written report of any service and\or preventative maintenance should be submitted to the Contracting Officer's Representative, or a delegated entity, within 24 hours of service being completed. Specifically, Offerors submitting a response to this Small Business Sources Sought notice shall possess the ability to achieve the salient government essential features identified in this notice and provide documented evidence to be able to fully achieve the characteristicis of the subject requirement described herein. This potential requirement must be performed by a manufacturer-authorized, OEM-certified field service engineer possessing the requisite manufacturer-authorized training to ensure proper manufacturer's proprietary software and hardware functioning. During service visits, SCTL will provide access to the facility, as well as access to the cell culture system. The Contractor will perform the necessary service requests at no additional cost beyond the cost of the annual service contract and access to OEM hardware engineers for advice, help and assistance during core hours. The field service engineer will provide documentation outlining the performance attributes of the cell culture system and components being serviced. Maintenance and support service shall be performed by a manufacturer-authorized service provider from an OEM-certified technician. Parts and accessory items must be compatible with the subject equipment. NCATS operates the subject equipment at 9800 Medical Center Drive, Rockville, MD 20850 and has provided high quality optimization of measures in many labs across the Center. Period of Performance The period of performance will be effective for 12 months including the option to exercise two additional one-year performance periods as option items, per the following: Base Year: March 1, 2019 tough February 29, 2020 Option Year 1: March 1, 2020 tough February 28, 2021 Option Year 2: March 1, 2021 tough February 28, 2022 CAPABILITY STATEMENT / INFORMATION SOUGHT Interested parties are expected to review this notice to familiarize itself with the requirements of this project. Failure to do so will be at your firm's own risk. Respondents must provide clear and convincing evidence of possessing the knowedge, skills, abilities and experience to successfully perform the requirements described in this announcement. Detailed past experience in implementing similar requirements to the requirement described in this announcement must be clearly delineated in any response provided. Respondents must provide clear and convincing documentation of their capability in providing analytical quality control and any other requirements and services specified in this notice. Respondents must provide a general overview of the respondents' opinions about the difficulty and /or feasibility of the potential requirement, and any information regarding innovative ideas or concepts. The Respondent must also provide information in sufficient detail of the respondents' (a) staff expertise, including their availability, experience, and formal and other training; (b) current in-house capability and capacity to perform the work; (c) prior completed projects of similar nature; (d) corporate experience and management capability; and (e) examples of prior completed Government contracts, references, and other related information. The respondent must also provide their DUNS number, organization name, address, point of contact, and size and type of business (e.g., 8(a), HubZone, etc.) pursuant to the applicable NAICS code and any other information that may be helpful in developing or finalizing the acquisition requirements. One (1) copy of the response is required and must be in Microsoft Word or Adobe PDF format using 11-point or 12-point font, 8-1/2" x 11" paper size, with 1" top, bottom, left and right margins, and with single or double spacing. The response is limited to ten (10) pages, which does not include the cover page, executive summary, CV's or references, if requested. The information submitted must be must be in and outline format that addresses each of the elements of the product requirement. A cover page and an executive summary may be included but is not required. The response must include the respondents' technical and administrative points of contact, including names, titles, addresses, telephone and fax numbers, and e-mail addresses. All responses to this notice must be submitted electronically to the Contract Specialist and Contracting Officer. Facsimile responses are NOT accepted. The response MUST reference the announcement number and be submitted to Hunter Tjugum at hunter.tjugum@nih.gov prior to the closing date specified in this announcement. The response must be received on or before the closting date/time specified in this announcement. CONCLUDING STATEMENTS Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. Confidentiality. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).. 75N95019Q00086 Department of Health and Human Services National Institutes of Health
2/5/19, 12:49 PM