Veterans Integrated Service Network 21 awarded a purchase order to Government Marketing and Procurement, LLC, a Service-Disabled Veteran-Owned Small Business, for Vocera messaging services on September 22, 2023, with a ceiling value of $1,606,974.26 across a base year and four option years.
Work is performed in Palo Alto, California. The order procures Vocera systems administration services, including management of application servers, gateway servers, client gateway servers, report servers, and messaging servers supporting approximately 2,000 Vocera devices across the VA Palo Alto Health Care System campus. Responsibilities include user and device management, software updates, report generation, training, and issue resolution. The period of performance runs September 2023 through August 2024, with four optional one-year extensions.
In FY2023, the contractor invoiced $165 thousand across 30 hours at a derived rate of $5,509.35 per hour. The prime self-performed all reported labor without subcontractor engagement.