PR15492986: telephone operator services for embassy luxembourg

Ended Purchase Order Awarded

Contract number
19LU5025P0271
Awardee
Awarding agency
Obligated
$12,000

Award facts

Contract value 100% obligated
$11,999.76 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Bureau of European and Eurasian Affairs Department of State
NAICS code
561421 Telephone Answering Services
PSC
R699 Support- Administrative: Other
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Luxembourg

Award details come from SAM.gov/FPDS.

About this award

The U.S. Department of State's Bureau of European and Eurasian Affairs awarded a $11,999.76 firm fixed-price purchase order (PR15492986) to Valley Administrative Services LLC for telephone operator services supporting the U.S. Embassy in Luxembourg. The contract, which commenced August 8, 2025, runs through August 31, 2026, and requires professionally trained, English-proficient telephone operators to manage incoming communications and serve as the first point of contact for embassy callers. No set-aside designation was applied to this award. Valley Administrative Services LLC is a small, minority-owned, woman-owned business based in Luray, Virginia, holding multiple small business certifications including HUBZone and Economically Disadvantaged Women Owned Small Business status.

Valley Administrative Services specializes in providing administrative support and call center operations for federal agencies, with extensive experience supporting diplomatic missions. The company maintains a significant relationship with the Department of State's Bureau of European and Eurasian Affairs, including a larger Indefinite Delivery Contract valued at $141,360 for after-hours call center services supporting the U.S. Embassy in London and its constituent posts. This Luxembourg contract represents continued expansion of the contractor's service delivery across multiple regional bureau missions, demonstrating the State Department's confidence in the company's ability to provide reliable communication support critical to embassy operations.

Quick answers

Who was awarded contract 19LU5025P0271?

19LU5025P0271 was awarded to Valley Administrative Services LLC by US Embassy Luxembourg (US Consulates and Embassies) on August 8, 2025.

How much is contract 19LU5025P0271 worth?

The government has obligated $12,000 on 19LU5025P0271.

Which agency awarded contract 19LU5025P0271?

US Embassy Luxembourg (US Consulates and Embassies) awarded 19LU5025P0271, with funding from Bureau of European and Eurasian Affairs (Department of State).

Was contract 19LU5025P0271 competed?

The extent of competition for 19LU5025P0271 was not competed. The government received 1 offer.

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