Ion Technology Support, Inc., a veteran-owned small business based in Morrisville, North Carolina, was awarded a $24,000 firm fixed-price purchase order on June 28, 2019, for mass spectrometer service and maintenance support. The contract, which ran through June 30, 2020, was funded by a civilian federal agency's Southeast Area division and performed at a facility in Raleigh, North Carolina. No small business set-aside was utilized for this award. Ion Technology Support specializes in providing technical maintenance, repair, and support services for sophisticated scientific laboratory instrumentation, particularly mass spectrometry and chromatography equipment used by federal research agencies.
The company brings substantial expertise to the arrangement, having secured multiple federal contract awards from scientific research institutions including the National Institute of Environmental Health Sciences, National Institute of Standards and Technology, the U.S. Department of Agriculture's Agricultural Research Service, and the National Oceanic and Atmospheric Administration. Ion Technology Support's service offerings typically encompass preventive maintenance, emergency repair services, technical support, software updates, parts replacement, on-site response capabilities, and unlimited technical assistance for complex scientific instruments. The vendor's track record demonstrates its ability to deliver comprehensive maintenance and support services for government-owned research equipment across multiple federal facilities.
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