Cotr: manoj pillai-conduct US mint customer satisfaction measurement tracking survey for q, FY17. Monitor overall customers experience, satisfaction w/ product quaility & other touch points…

Ended Awarded

Contract number
0053
Awardee
Awarding agency
Obligated
$87,700

Award facts

Contract value 100% obligated
$87,700.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Philadelphia, PA 19103, USA

Award details come from SAM.gov/FPDS.

About this award

This is a firm fixed-price delivery order awarded by the United States Mint, a civilian agency within the Department of the Treasury, to Naxion Inc., a woman-owned small business consulting firm. The $87,700 contract is for Naxion to conduct customer satisfaction measurement and tracking surveys for the Mint during the 4th quarter of fiscal year 2017. The surveys will monitor overall customer experience, satisfaction with product quality, and other touchpoints impacting customer satisfaction with the Mint's products and services.

This delivery order is part of a larger indefinite delivery contract (IDC) vehicle that Naxion holds with the United States Mint, which was awarded in August 2022 with a $10 million ceiling value through December 2027. Under this IDC, Naxion provides comprehensive market research and data analytics support, including surveys, focus groups, product testing, pricing analysis, web usability studies, demand forecasting, and convention experience assessments to support the Mint's strategic decision-making processes. The contract does not have a set-aside designation, indicating Naxion's competitive capabilities in the federal marketplace.

Description

Cotr: manoj pillai-conduct US mint customer satisfaction measurement tracking survey for q, FY17. Monitor overall customers experience, satisfaction w/ product quaility & other touch points impacting cust. Satisfaction w/ product & services

Quick answers

Who was awarded contract 0053?

0053 was awarded to Naxion Inc. by United States Mint (Department of the Treasury) on September 29, 2016.

How much is contract 0053 worth?

The government has obligated $87,700 on 0053.

Is contract 0053 an order under another contract?

Yes. 0053 is a delivery order under TMHQ11C0060, an indefinite delivery contract.

Was contract 0053 competed?

The extent of competition for 0053 was full and open competition. The government received 2 offers.

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