Cotr: manoj pillai-conduct US mint customer satisfaction measurement tracking survey for q, FY17. Monitor overall customers experience, satisfaction w/ product quaility & other touch points…
Ended Awarded
- Contract number
- 0053
- Awardee
-
Naxion Inc. UEI G8QGAB7JF6J7
- Awarding agency
-
United States Mint
Department of the Treasury
- Obligated
- $87,700
Award facts
- Contract value 100% obligated
- $87,700.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541910 Marketing Research and Public Opinion Polling
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Philadelphia, PA 19103, USA
Award details come from SAM.gov/FPDS.
About this award
This is a firm fixed-price delivery order awarded by the United States Mint, a civilian agency within the Department of the Treasury, to Naxion Inc., a woman-owned small business consulting firm. The $87,700 contract is for Naxion to conduct customer satisfaction measurement and tracking surveys for the Mint during the 4th quarter of fiscal year 2017. The surveys will monitor overall customer experience, satisfaction with product quality, and other touchpoints impacting customer satisfaction with the Mint's products and services.
This delivery order is part of a larger indefinite delivery contract (IDC) vehicle that Naxion holds with the United States Mint, which was awarded in August 2022 with a $10 million ceiling value through December 2027. Under this IDC, Naxion provides comprehensive market research and data analytics support, including surveys, focus groups, product testing, pricing analysis, web usability studies, demand forecasting, and convention experience assessments to support the Mint's strategic decision-making processes. The contract does not have a set-aside designation, indicating Naxion's competitive capabilities in the federal marketplace.
Description
Cotr: manoj pillai-conduct US mint customer satisfaction measurement tracking survey for q, FY17. Monitor overall customers experience, satisfaction w/ product quaility & other touch points impacting cust. Satisfaction w/ product & services
Quick answers
Who was awarded contract 0053?
0053 was awarded to Naxion Inc. by United States Mint (Department of the Treasury) on September 29, 2016.
How much is contract 0053 worth?
The government has obligated $87,700 on 0053.
Is contract 0053 an order under another contract?
Yes. 0053 is a delivery order under TMHQ11C0060, an indefinite delivery contract.
Was contract 0053 competed?
The extent of competition for 0053 was full and open competition. The government received 2 offers.
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