The zoom contact call center is a mission-critical asset, providing seamless integration with existing data collection software, which in turn saves the agency thousands of dollars.

Ended Awarded Last action

Contract number
12314425F0318
Awardee
Awarding agency
Obligated
$361,062

Award facts

Contract value 100% obligated
$361,062.45 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Funding agency
Central Program Planning Coordination and Support Agricultural Research Service, Department of Agriculture
Set-aside
Service-Disabled Veteran-Owned Small Business
Competition
Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Leesburg, VA, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00001 $52,085
Original award $308,978

About this award

The federal government has awarded a delivery order valued at approximately $361K to Alvarez LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA-certified HUBZone firm headquartered in Leesburg, Virginia. This contract, issued under the Solutions for Enterprise Wide Procurement V (SEWP V) master government-wide acquisition contract, will establish a Zoom contact call center as a mission-critical asset. The solution is designed to integrate seamlessly with the funding agency's existing data collection software, thereby reducing operational costs and improving efficiency. The delivery order carries a firm fixed price structure with an ultimate completion date of September 1, 2026, and work will be performed in Leesburg, Virginia.

The funding agency is a civilian federal entity focused on central program planning, coordination, and support operations. Alvarez LLC brings substantial experience in delivering enterprise technology solutions across multiple federal departments, with demonstrated expertise in communication systems, software implementations, and IT infrastructure. The company's existing federal contract portfolio includes work with the Department of Veterans Affairs, Department of Defense, Department of Homeland Security, and numerous civilian agencies, positioning it well to execute this mission-critical communications infrastructure project. The SDVOSB set-aside designation ensures priority contracting opportunities for service-disabled veteran-owned enterprises while advancing federal small business procurement goals.

Quick answers

Who was awarded contract 12314425F0318?

12314425F0318 was awarded to Alvarez LLC by Office of Procurement and Property Management (Department of Agriculture) on September 2, 2025.

How much is contract 12314425F0318 worth?

The government has obligated $361,062 on 12314425F0318.

Which agency awarded contract 12314425F0318?

Office of Procurement and Property Management (Department of Agriculture) awarded 12314425F0318, with funding from Central Program Planning Coordination and Support (Agricultural Research Service).

Is contract 12314425F0318 an order under another contract?

Yes. 12314425F0318 is a delivery order under NNG15SD19B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).

Was contract 12314425F0318 competed?

The extent of competition for 12314425F0318 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Service-Disabled Veteran-Owned Small Business.

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