Salesforce CRM software supports uscis call centers with real-time access to customer information. IT is a modern, integrated, and centralized CRM tool that provides a common interface for all related…
Active Awarded Last action
- Contract number
- 70SBUR26F00000016
- Awardee
-
Panamerica Computers, Inc. UEI DPQEDJ6CXZM5
- Awarding agency
-
Citizen and Immigration Services
Department of Homeland Security
- Obligated
- $11,297,155
Award facts
- Opportunity
-
- 70SBUR26Q00000008 Solicitation number
- Contract value 100% obligated
- $11,297,154.84 Current and potential, with all options
- Completion date 86% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- HUBZone
- Competition
- Full and Open Competition after exclusion of sources · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Camp Springs, MD, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $10,916 | |
| Original award | $11,286,239 |
About this award
The U.S. Citizenship and Immigration Services issued a delivery order to Panamerica Computers, Inc. (doing business as PCI TEC), a women-owned small business and HUBZone firm, on January 30, 2026, under the Solutions for Enterprise Wide Procurement V (SEWP V) GWAC with a ceiling value of $11.3 million for Salesforce CRM software and storage capacity supporting USCIS call centers with real-time access to customer information.
SEWP V is a GSA-administered government-wide acquisition contract enabling federal agencies to procure enterprise software licenses and IT solutions. The order is issued under the HUBZone set-aside. Place of performance is Camp Springs, Maryland. The order carries a firm fixed price structure and an ultimate completion date of November 29, 2026.
Description
Salesforce CRM software supports uscis call centers with real-time access to customer information. IT is a modern, integrated, and centralized CRM tool that provides a common interface for all related customer information, which can be accessed, upda
Quick answers
Who was awarded contract 70SBUR26F00000016?
70SBUR26F00000016 was awarded to Panamerica Computers, Inc. by Citizen and Immigration Services (Department of Homeland Security) on January 30, 2026.
How much is contract 70SBUR26F00000016 worth?
The government has obligated $11,297,155 on 70SBUR26F00000016.
Is contract 70SBUR26F00000016 an order under another contract?
Yes. 70SBUR26F00000016 is a delivery order under NNG15SD02B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract 70SBUR26F00000016 competed?
The extent of competition for 70SBUR26F00000016 was full and open competition after exclusion of sources. The government received 4 offers. It was set aside: HUBZone.
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