Q-flow is an automated queuing software used to facilitate the processing of customers awaiting services at uscis local immigration offices, and record data around their interaction with uscis…
Ended Awarded Last action
- Contract number
- 70SBUR25F00000233
- Awardee
-
World Wide Technology LLC UEI C8VFSNKTMQB6
- Awarding agency
-
Citizen and Immigration Services
Department of Homeland Security
- Obligated
- $87,238
Award facts
- Opportunity
-
- 70SBUR25Q00000222 Solicitation number
- Contract value 100% obligated
- $87,238.15 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Camp Springs, MD, USA
Award details come from SAM.gov/FPDS.
About this award
The U.S. Citizenship and Immigration Services (USCIS) awarded a delivery order to World Wide Technology LLC (WWT) on September 20, 2025, for the implementation and support of Q-FLOW, an automated queuing software designed to streamline customer processing at USCIS local immigration offices. The software facilitates queue management and records data on customer interactions with USCIS personnel, enhancing operational efficiency across the agency's service delivery network. This award, valued at $87,238.15 and structured as a firm fixed-price delivery order, is not subject to any small business set-aside designation, reflecting WWT's competitive technical capabilities. The contract is issued under the Solutions for Enterprise Wide Procurement V (SEWP V) government-wide acquisition contract vehicle and is scheduled for completion by September 19, 2026, with performance taking place at the USCIS facility in Camp Springs, Maryland.
WWT, a St. Louis-based global technology solutions provider and established federal contractor, brings substantial experience in delivering IT infrastructure, software solutions, and technical services to civilian and defense agencies. The company's track record includes diverse technology implementations across multiple federal agencies, positioning it well to execute the Q-FLOW deployment. As a SEWP V prime contractor, WWT leverages this flexible contract vehicle to provide commercial IT products and services, enabling rapid procurement for federal agencies' technology needs. This engagement aligns with USCIS's broader modernization efforts to enhance customer service delivery through digital solutions.
Description
Q-flow is an automated queuing software used to facilitate the processing of customers awaiting services at uscis local immigration offices, and record data around their interaction with uscis personnel.
Quick answers
Who was awarded contract 70SBUR25F00000233?
70SBUR25F00000233 was awarded to World Wide Technology LLC by Citizen and Immigration Services (Department of Homeland Security) on September 20, 2025.
How much is contract 70SBUR25F00000233 worth?
The government has obligated $87,238 on 70SBUR25F00000233.
Is contract 70SBUR25F00000233 an order under another contract?
Yes. 70SBUR25F00000233 is a delivery order under NNG15SC55B, a government wide acquisition contract (GWAC), on Solutions for Enterprise Wide Procurement V (SEWP V).
Was contract 70SBUR25F00000233 competed?
The extent of competition for 70SBUR25F00000233 was full and open competition. The government received 1 offer.
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