Uscis service center operations support services
Ended Awarded Last action
- Contract number
- HSSCCG15J00056
- Awardee
-
Central Research Inc. UEI CFJLNG96G1K5
- Awarding agency
-
Citizen and Immigration Services
Department of Homeland Security
- Obligated
- $9,082,052
Award facts
- Opportunity
-
- HSSCCG14R00027 Solicitation number
- Service Center Operations Support Services (SCOSS) - FINAL RFP Award Notice · Posted Jun 20, 2014
- Service Center Operations Support Services (SCOSS) - Draft RFP Award Notice · Posted Mar 8, 2014
- Contract value 100% obligated
- $9,082,052.25 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 561110 Office Administrative Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition after exclusion of sources Negotiated Proposal / Quote
- Pricing
- Labor Hours
- Place of performance
- Lincoln, NE 68508, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | -$300,000 | |
| Funding Only Action | -$717,497 | |
| Funding Only Action | -$1 | |
| Other Administrative Action | -$40 | |
| Other Administrative Action | $0 | |
| Original award | $10,099,590 |
About this award
This is a delivery order contract awarded by the U.S. Citizenship and Immigration Services (USCIS), a civilian agency, to Central Research Inc., a for-profit Subchapter S Corporation. The $9,082,052.25 contract is for USCIS Service Center Operations Support Services, and has a period of performance through July 11, 2020. It is not a set-aside contract.
Central Research Inc. is the prime contractor and has collaborated with subcontractors such as Advanced Technology Leaders, Inc. and Nelnet Servicing LLC to deliver the required services. The contract work includes operations and maintenance, contact center operations, back-office processing, and technology platform hosting. This award is part of the $16 billion Unified Servicing and Data Solution (USDS) Indefinite Delivery Contract held by the Department of Education's Office of Federal Student Aid, under which Central Research Inc. has secured multiple significant task orders to modernize and maintain the agency's student loan servicing systems.
Quick answers
Who was awarded contract HSSCCG15J00056?
HSSCCG15J00056 was awarded to Central Research Inc. by Citizen and Immigration Services (Department of Homeland Security) on May 19, 2015.
How much is contract HSSCCG15J00056 worth?
The government has obligated $9,082,052 on HSSCCG15J00056.
Is contract HSSCCG15J00056 an order under another contract?
Yes. HSSCCG15J00056 is a delivery order under HSSCCG15D00001, an indefinite delivery contract.
Was contract HSSCCG15J00056 competed?
The extent of competition for HSSCCG15J00056 was full and open competition after exclusion of sources.
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