Automated call distribution software and support services.
Ended Awarded Last action
- Contract number
- 75F40121F19007
- Awardee
-
Connect Centric, LLC UEI RM8EKNMB6YB1
- Awarding agency
-
Food and Drug Administration
Department of Health and Human Services
- Obligated
- $800,000
Award facts
- Contract value 100% obligated
- $800,000.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Not Available for Competition Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- North Bethesda, MD 20852, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Change Order | $0 | |
| Other Administrative Action | $0 | |
| Original award | $800,000 |
About this award
The Department of Health and Human Services' Food and Drug Administration awarded a $800,000 firm fixed price delivery order contract to Connect Centric, LLC for automated call distribution software and support services. The one-year contract, which runs from April 1, 2021 through April 5, 2022, will provide the FDA's Rockville, Maryland office with call center software and associated support. As the prime contractor, Connect Centric will be responsible for delivering the requested call center products and services to assist the FDA in managing high call volumes. No major subcontractors or set aside designations were indicated. This delivery order falls under an existing indefinite-delivery/indefinite-quantity contract vehicle but further vehicle details were not provided.
Quick answers
Who was awarded contract 75F40121F19007?
75F40121F19007 was awarded to Connect Centric, LLC by Food and Drug Administration (Department of Health and Human Services) on April 1, 2021.
How much is contract 75F40121F19007 worth?
The government has obligated $800,000 on 75F40121F19007.
Is contract 75F40121F19007 an order under another contract?
Yes. 75F40121F19007 is a delivery order under HHSF223201710007I, an indefinite delivery contract.
Was contract 75F40121F19007 competed?
The extent of competition for 75F40121F19007 was not available for competition.
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