Automated call distribution software and support services

Ended Awarded

Contract number
75F40120F19006
Awardee
Awarding agency
Obligated
$792,868

Award facts

Contract value 100% obligated
$792,867.65 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
541519 Other Computer Related Services
PSC
D304 It And Telecom- Telecommunications And Transmission
Set-aside
No set-aside
Competition
Not Available for Competition Only One Source
Pricing
Time and Materials
Place of performance
Alexandria, VA 22306, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Department of Health and Human Services Food and Drug Administration (HHS FDA) awarded a $792,867 delivery order contract to Connect Centric LLC of Alexandria, Virginia for automated call distribution software and support services. As the prime contractor, Connect Centric will provide call center software and technical assistance to help HHS FDA manage call volume and route consumers and stakeholders to the appropriate representatives. The one-year contract was awarded on April 13, 2020 under an unspecified multiple award contract vehicle. No subcontractors or set aside designations were identified. The call center solutions will support HHS FDA outreach programs that provide information to the public on food safety, medical products, tobacco, and other topics within the agency's regulatory purview.

Quick answers

Who was awarded contract 75F40120F19006?

75F40120F19006 was awarded to Connect Centric, LLC by Food and Drug Administration (Department of Health and Human Services) on April 13, 2020.

How much is contract 75F40120F19006 worth?

The government has obligated $792,868 on 75F40120F19006.

Is contract 75F40120F19006 an order under another contract?

Yes. 75F40120F19006 is a delivery order under HHSF223201710007I, an indefinite delivery contract.

Was contract 75F40120F19006 competed?

The extent of competition for 75F40120F19006 was not available for competition.

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