Automated call distribution software and support services.

Ended Awarded

Contract number
75F40119F19005
Awardee
Awarding agency
Obligated
$761,000

Award facts

Opportunity
  • 1176575 Solicitation number
Contract value 100% obligated
$761,000.00 Current and potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
NAICS code
541519 Other Computer Related Services
PSC
D304 It And Telecom- Telecommunications And Transmission
Set-aside
No set-aside
Competition
Not Available for Competition Only One Source
Pricing
Firm Fixed Price
Place of performance
Alexandria, VA 22306, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Department of Health and Human Services (HHS) Food and Drug Administration (FDA) awarded a firm-fixed-price delivery order contract valued at $761,000.00 to Connect Centric, LLC, a minority-owned, woman-owned small business. The contract is for the provision of automated call distribution software and associated support services to assist the FDA with managing high call volumes. Connect Centric is an IT services provider that specializes in automated call center solutions and also holds a General Services Administration (GSA) Multiple Award Schedule contract for IT professional services, allowing federal agencies to order task orders up to $475,000 in value. This contract award did not utilize a set-aside.

Quick answers

Who was awarded contract 75F40119F19005?

75F40119F19005 was awarded to Connect Centric, LLC by Food and Drug Administration (Department of Health and Human Services) on April 5, 2019.

How much is contract 75F40119F19005 worth?

The government has obligated $761,000 on 75F40119F19005.

Is contract 75F40119F19005 an order under another contract?

Yes. 75F40119F19005 is a delivery order under HHSF223201710007I, an indefinite delivery contract.

Was contract 75F40119F19005 competed?

The extent of competition for 75F40119F19005 was not available for competition.

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