For combination (closely associated and critical functions) - survey research

Ended Awarded Last action

Contract number
TIRSE16Z000020001
Awardee
Awarding agency
Obligated
$199,655

Award facts

Contract value 100% obligated
$199,655.04 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Redwood City, CA 94063, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action 4 -$5,477
Funding Only Action 3 · For other functions - customer satisfaction surveys cyrbyme-c $0
Other Administrative Action 2 · For other functions - customer satisfaction surveys -$15,983
Supplemental Agreement for work within scope 1 $15,983
Original award $205,132

About this award

This is a firm fixed price delivery order contract awarded by the Internal Revenue Service (IRS) to PCG Enterprises, Inc., an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB). The $199,655.04 contract is for survey research services, including customer satisfaction surveys, usability testing, and research across multiple IRS divisions such as Wage & Investment, Large Business & International, and Tax Exempt & Government Entities. PCG Enterprises has expertise in delivering comprehensive customer experience solutions to help government agencies understand and improve their interactions with stakeholders. This contract is not set aside for any specific small business category. PCG Enterprises also holds a $1.1 million single-award Indefinite Delivery Contract with the National Gallery of Art for audience research services, as well as a $10 million multiple-award Blanket Purchase Agreement with the IRS for customer experience research, allowing the company to provide continuous research and analytical services to support data-driven enhancements to government systems and services.

Quick answers

Who was awarded contract TIRSE16Z000020001?

TIRSE16Z000020001 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on March 16, 2016.

How much is contract TIRSE16Z000020001 worth?

The government has obligated $199,655 on TIRSE16Z000020001.

Is contract TIRSE16Z000020001 an order under another contract?

Yes. TIRSE16Z000020001 is a delivery order under GS23F9782H, a federal supply schedule.

Was contract TIRSE16Z000020001 competed?

The extent of competition for TIRSE16Z000020001 was full and open competition. The government received 2 offers.

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