For critical functions - 2015 web-first conjoint customer satisfaction survey

Ended Awarded Last action

Contract number
TIRNO10Z000100024
Awardee
Awarding agency
Obligated
$139,632

Award facts

Contract value 100% obligated
$139,632.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Redwood City, CA 94063, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action 1 · Wira customer satisfaction survey $0
Original award $139,632

About this award

This contract was awarded by the Internal Revenue Service (IRS), a civilian federal agency, to PCG Enterprises, Inc., an SBA-certified Economically Disadvantaged Women-Owned Small Business (EDWOSB). The $139,632 firm-fixed-price contract is for a 2015 web-first conjoint customer satisfaction survey to support critical agency functions. It does not have a set-aside designation.

PCG Enterprises is a customer experience analytics and research firm that has been awarded numerous federal contracts, primarily with the IRS, to conduct surveys, usability testing, and research across different agency divisions. This contract is part of a $10 million multiple-award Blanket Purchase Agreement (BPA) the company holds with the IRS for customer experience research services. The contract allows for the delivery of task orders to support data-driven enhancements to IRS systems and services.

Quick answers

Who was awarded contract TIRNO10Z000100024?

TIRNO10Z000100024 was awarded to PCG Enterprises, Inc. by Internal Revenue Service (Department of the Treasury) on September 28, 2015.

How much is contract TIRNO10Z000100024 worth?

The government has obligated $139,632 on TIRNO10Z000100024.

Is contract TIRNO10Z000100024 an order under another contract?

Yes. TIRNO10Z000100024 is a delivery order under GS23F9782H, a federal supply schedule.

Was contract TIRNO10Z000100024 competed?

The extent of competition for TIRNO10Z000100024 was full and open competition. The government received 2 offers.

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