T-metrics automated call distribution software subscription for multiple air force/air national guard sites
Ended Awarded Last action
- Contract number
- FA821821F0019
- Awardee
-
T-Metrics, LLC UEI PLA5ANKFM4K3
- Awarding agency
-
AFLCMC Hill AFB
Lifecycle Management Center, Department of Defense
- Obligated
- $5,046,508
Award facts
- Contract value 49% obligated
-
- $5,046,508.28 Current, with exercised options
- $10,198,867.60 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Air Combat Command Air Force, Department of Defense
- NAICS code
- 511210 Software Publishers
- PSC
- 7E20 IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Charlotte, NC 28217, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,260,193 | |
| Exercise an Option | $1,285,542 | |
| Exercise an Option | $0 | |
| Exercise an Option | $1,226,964 | |
| Exercise an Option | $0 | |
| Original award | $1,273,809 |
About this award
Air Combat Command issued a delivery order to T-Metrics, LLC on March 31, 2021, for T-Metrics Automated Call Distribution (ACD) software subscription services at multiple Air Force and Air National Guard sites, with a ceiling value of $10,198,867.60 under the GSA Multiple Award Schedule (MAS).
The GSA MAS is a governmentwide acquisition vehicle offering IT, telecommunications, and professional services across civilian and defense agencies. Place of performance is Charlotte, NC. The order is firm fixed price with an ultimate completion date of March 30, 2026. The scope covers ACD software subscriptions and related telephony infrastructure support for distributed Air Force and Air National Guard operations.
Quick answers
Who was awarded contract FA821821F0019?
FA821821F0019 was awarded to T-Metrics, LLC by AFLCMC Hill AFB (Lifecycle Management Center) on March 31, 2021.
How much is contract FA821821F0019 worth?
The government has obligated $5,046,508 on FA821821F0019. Its potential value, with all options, is $10,198,868.
Which agency awarded contract FA821821F0019?
AFLCMC Hill AFB (Lifecycle Management Center) awarded FA821821F0019, with funding from Air Combat Command (Air Force).
Is contract FA821821F0019 an order under another contract?
Yes. FA821821F0019 is a delivery order under 47QTCA20D006Y, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract FA821821F0019 competed?
The extent of competition for FA821821F0019 was full and open competition. The government received 1 offer.
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