Definitive Contract VA69D14C0053

This is a delivery order contract awarded to Voice Products Inc. by the U.S. Census Bureau under the General Services Administration (GSA) Information Technology Schedule 70 contract vehicle. The contract is for the 2017 maintenance renewal of the NICE voice recording and contact center systems at the Census Bureau's telephone contact centers. The contract has a firm fixed price of $122,691.73 and a period of performance ending on December 31, 2017. The contract was awarded on July 1, 2016 and...

This is a firm fixed-price delivery order awarded by the Department of Veterans Affairs (VA) Technology Acquisition Center to Aatd LLC, a minority-owned, service-disabled veteran-owned small business (SDVOSB) located in San Antonio, Texas. The $140,211.30 contract provides a CXM Hardware/Software Call Recording Solution to the VA, with an ultimate completion date of July 28, 2017. The contract was awarded under the Solutions for Enterprise-Wide Procurement V (SEWP V) government-wide...

This is a firm fixed-price delivery order awarded by the Naval Information Warfare Systems Command to Xmedius America, Inc., doing business as Avst, under the General Services Administration (GSA) Schedule 70 Information Technology contract. The order is for CX-E - 64 PORTS/5 UM/5 PA/1 CALL SERVER software and licenses, with a ceiling value of $174,909.52 and a period of performance ending on January 31, 2018. Xmedius America has previously provided similar voice, messaging, and collaboration...

This is a delivery order contract awarded by the Customs and Border Protection (CBP) agency to Avaya Federal Solutions, Inc., a subsidiary of the global communications technology company Avaya Inc. The $34,621.67 firm-fixed-price contract is for FY 2023 maintenance and support of Avaya's Automated Call Distribution (ACD) and Call Manager (ACM) PBX systems used by CBP. The contract is under Avaya's Multiple Award Schedule (MAS) contract with the General Services Administration (GSA) and has an...

This is a delivery order awarded by the U.S. Census Bureau, a civilian agency, to Voice Products Inc. under the Information Technology Schedule 70 (IT-70) contract. The $133,968.00 firm fixed price contract is for annual software maintenance and support for NICE and Cisco telephone systems used in the Census Bureau's telephone call centers. The contract has no set-aside designation. As a GSA Schedule contract holder, Voice Products Inc. has provided similar software maintenance, support, and...

This firm-fixed price delivery order, valued at $77,385.24, is a renewal of the CA SiteMinder and CA Directory maintenance and support services contract awarded to CMA Technology Inc., a small business IT solutions provider. The contract is issued under the Solutions for Enterprise-Wide Procurement (SEWP) V Government-Wide Acquisition Contract (GWAC) by the Air Mobility Command, a defense agency. CMA Technology Inc. provides information technology products and services to government agencies,...

The Department of the Army Installation Management Command Europe Region awarded a firm fixed price purchase order for $7,966 to Siemens Healthcare GMBH Niederlassung Mannheim for telephone system maintenance services. The contract does not include any set-aside designations and is for performance through September 30, 2007. Siemens Healthcare will provide maintenance of telephone systems to support the Installation Management Command's operations in Germany, with no indication of...

This is a delivery order awarded by the Naval Information Warfare Systems Command (NAVWARSYSCOM) to Xmedius America, Inc. (doing business as Avst) under the General Services Administration's (GSA) Multiple Award Schedule (MAS) contract. The $16,209.88 firm fixed-price order is for a one-year license for the Premium XPRESSCARE-CX-E communication and collaboration platform, which provides voicemail, instant messaging, presence, and other capabilities. Xmedius America has a history of providing...

This is a delivery order contract awarded to IT1 Source LLC, a small business, to upgrade the Call Detail Record (CDR) PhoneXone software from version 4 to version 5, and provide maintenance and support. The contract is a firm fixed price award with a ceiling value of $67,690.00, and is issued under the Chief Information Officer Commodities and Solutions (CIO-CS) government-wide acquisition contract. The place of performance is Tempe, Arizona, and the ultimate completion date is September 14,...

The Department of Homeland Security Customs and Border Protection awarded a $35,479.85 firm fixed price delivery order against the Avaya Federal Solutions, Inc. Multiple Award Schedule contract. The order is for fiscal year 2023 maintenance of Avaya Automated Call Distribution and Avaya Call Manager private branch exchange systems located in Herndon, Virginia. The maintenance services will be delivered from September 2023 through September 2024 to support Customs and Border Protection...