National flood insurance program call center

Ended Definitive Contract Awarded Last action

Contract number
HSFE6014C0008
Awardee
Awarding agency
Obligated
$6,059,473

Award facts

Opportunity
Contract value 77% obligated
  • $6,059,473.07 Current, with exercised options
  • $7,916,954.41 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Federal Emergency Management Agency Department of Homeland Security
Set-aside
HUBZone
Competition
Full and Open Competition after exclusion of sources · 2 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Blackwell, OK 74631, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00014 · To DE-obligate excess funds. -$1,564,840
Funding Only Action P00013 · Nfip general call center operation - fund surge clin 50003 for anticipated surge of calls in response to hurricane florence. $759,750
Exercise an Option P00012 · Nfip general call center operation - exercise option 4 and add additional work of case management within scope. $1,420,932
Funding Only Action P00011 · Nfip general call center operation -add funds to clin 40003 due to high call volumes $220,030
Exercise an Option P00010 · Nfip general call center operation - move funding from clin 400002 to 40003 $0
Exercise an Option P00009 · Nfip general call center operation - exercise option year 3, correct clerical error in clin 40001. The contract is to provide services in support of the… $1,304,640
Other Administrative Action P00008 · Nfip general call center operation - remove m. Tramposch primary COR and add winston glover as primary COR. Remove kimberly winger as the alternate IT COR and… $0
Exercise an Option P00007 · The purpose of this modification is exercise option year 2 and extend the period of performance of the contract through 02/21/2017. The contractor shall provide… $1,296,250
Other Administrative Action P00006 · The purpose of this modification is to remove john m. Norway as the CO of record and add marianne mccallum as the new CO of record. Additionally, IT is to… $0
Other Administrative Action P00005 $0
Other Administrative Action P00004 · The purpose of this modification is to correct clerical errors in the clin structure and line 2 in P0002 and remove veterans day and add the friday after… $0
Exercise an Option P00003 · The purpose of this modification is to exercise option year 1 of the contract, obligate the funding for the option period and to change the CO and CS of record.… $1,288,287
Other Administrative Action P00002 · Modification to clarify effective award date and price/cost schedule. $0
Other Administrative Action P00001 · Modification to replace contractor project manager, clarify sspa-3, and call center definitions. $0
Original award $1,334,425
Show all 15

About this award

The U.S. Federal Emergency Management Agency (FEMA) awarded a Firm Fixed Price Definitive Contract to Schatz Publishing Group, LLC, a HUBZone-certified small business, for the National Flood Insurance Program Call Center. The $7,916,954.41 contract, which runs through October 18, 2024, provides call center services. Schatz Publishing Group is a woman-owned, veteran-owned limited liability company that specializes in various communication services for federal agencies. The firm holds several Small Business Administration (SBA) certifications, including 8(a) Program Participant, HUBZone Firm, Woman-Owned Small Business, and Veteran-Owned Business, which allows it to compete for set-aside contracts.

Quick answers

Who was awarded contract HSFE6014C0008?

HSFE6014C0008 was awarded to Schatz Publishing Group, LLC by FEMA Mitigation Section (Federal Emergency Management Agency) on February 23, 2014.

How much is contract HSFE6014C0008 worth?

The government has obligated $6,059,473 on HSFE6014C0008. Its potential value, with all options, is $7,916,954.

Which agency awarded contract HSFE6014C0008?

FEMA Mitigation Section (Federal Emergency Management Agency) awarded HSFE6014C0008, with funding from Federal Emergency Management Agency (Department of Homeland Security).

Was contract HSFE6014C0008 competed?

The extent of competition for HSFE6014C0008 was full and open competition after exclusion of sources. The government received 2 offers. It was set aside: HUBZone.

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